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Creekside at Crabtree Apartments
- Apartments
- Raleigh, NC
About this business
The highly sought after Crabtree neighborhood comes a visionary new residential rental community – Creekside at Crabtree Apartment Homes. Bordering on the scenic Crabtree Creek, with immediate access to Raleigh's magnificent green belt of parks and trails, Creekside at Crabtree will be the starting point for entertainment and adventure. Just a footbridge crossing from one million square feet of shops and restaurants at Crabtree Valley Mall, a beacon for discerning shoppers, Creekside at Crabtree Apartment Homes is your entré... read more
Location details
4700 Riverwood Cir, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I am not happy with this complex and I am looking to move. Management is rude, maintenance half do things, I always ask for maintenance to call before entering in my home and they never call. I had to deal with roaches and other creatures. I am not happy one bit.
Business response:
Thank you for taking the time to leave your feedback. The team has made customer satisfaction a priority and it seems we have fallen short of our goals and expectations. I would love if you can contact me in the office so I may speak with you more about any issues you having. Thank you!-Keri Loney, Community Manager
Verified Renter eam Robbie provided a pleasant surprise today! The safety bar in the MBR shower was installed. And it looks really good. Not only that, they cleaned up after themselves, which we greatly appreciated. Thank you for continuing to make living at Creekside at Crabtree one of the best apartment residence experiences in North Raleigh.
Business response:
Hello and thank you for providing feedback to us. We have an amazing maintenance team that prides itself on impecable customer service. Thank you for letting us know they are doing a great job. Thank you! -Keri Loney, Community Manager.
Verified Renter Creekside at Crabtree is an excellent maintained community with numerous amenities including multi-level indoor parking.
Business response:
Thank you and we appreciate your review and your kinds words. Our team and I appreciate your feedback. Please reach out to us if you need anything. Thank you!-Keri Loney, Community Manager.
Verified Renter I feel very safe, I love the management and the tenants in my experience here has been very good.
Business response:
Hi and thank you for the the 5 star review!-Keri Loney, Community Manager.
VERY Noisy, But Overall Decent Place to Live Overall, we like our apartment; However, often have felt that Office Management did not care to address some issues with the community once they had us locked into the expensive lease. Some of major complaints with this apartment community are: (1) How thin the walls/construction are in this building, and when the noise levels are brought up to Office Management it seems to fall on deaf ears; (2) The “security” company hired to handle complaints after hours never seem to be availa... read more
Business response:
Hello, thank you for your review. We are sorry to hear you have been unsatisfied. We strive to provide great customer service and move in experiences. It appears we did not meet this expectation. Please reach out to me in the office and we would love to speak with you further about these issues and hopefully get specific information that we can address. Thank you. - Keri Loney, Community Manager
Verified Renter I enjoy living at Creekside. Every complex has its issues, but service is great and the amenities are awesome. I feel like its luxury apartment living.
Business response:
Hello and thank you for taking the time to submit your feedback. Our team goal is to provide amazing customer service and it makes us happy to hear our team took care of you. Please reach out to us in the office if you need anything. Thank you!-Keri Loney, Community Manager.
Verified Renter Creekside at Crabtree is a Great community. Ive been a resident here for two years and I absolutely LOVE it. Peaceful, safe and convenient for all of your needs. I give this community 5
Business response:
Hello and thank you for taking the time to leave your review. We are so pleased you are comfortable and happy in your home. Please reach out to us in the office if we can help with any concerns.
Verified Renter Creekside at Crabtree is a very nice place to reside. The staff responds to issues in a timely manner. Additionally, the communications to residents regarding matters that are forthcoming, such as fire inspections, etc. is excellent and most appreciated.
Business response:
Hello and thank you for taking the time to post your feedback. We appreciate your kind words and please reach out to us if you need anything!-Keri Loney, Community Manager
Verified Renter We love our life at Creekside - from location to security to amenities the residences check all the boxes.
Business response:
Hello and thank you for leaving a review. We strive to gives our residents a happy home and piece of mind. Please reach out to us in the office if you need anything!-Keri Loney, Community Manager
Frequently asked questions about Creekside at Crabtree Apartments
How is Creekside at Crabtree Apartments rated?
Creekside at Crabtree Apartments has a 4.2 star rating with 291 reviews.
When is Creekside at Crabtree Apartments open?
Creekside at Crabtree Apartments is closed now. It will open at 10:00 a.m.