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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Monica and team always do a great job. They have set a bar that makes it difficult for any other service department to achieve.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Monica and the team have consistently met your expectations. Our goal is to provide exceptional service, and it’s rewarding to know that we’ve set a high standard for you. We look forward to serving you again!
Logan McPherson is great and I always appreciate and trust his advice in the Service Department. When it comes to purchasing a new Cadillac I highly recommend Austin Drabick! Both these guys are exceptional.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with Logan and Austin. Their dedication to providing excellent service and trustworthy advice truly makes a difference, and we appreciate you taking the time to recognize their efforts. We look forward to seeing you next time!
Crest and Chris Rucker made the buying process an absolute pleasure and was painless. This is our second car from Crest and Chris and we will be back. If I had to make one complaint its that we scheduled a pickup at 10 am and finance only had one person and they were super backed up and we did not end up leaving until 2pm!
Business response:
Thank you for your positive feedback! We are thrilled to hear that you had a great experience with Chris Rucker and that this is your second purchase with us. We acknowledge your concern regarding the finance department's wait time and will take this into consideration as we strive to improve our processes. Your satisfaction is important to us, and we value your input. We appreciate your loyalty and look forward to serving you again in the future.
It was a good experience at Crest Cadillac and I will go back fir service.
Business response:
Thank you for your positive feedback! We are delighted to hear that you had a good experience with us and that you plan to return. Our team is dedicated to providing excellent service, and we look forward to welcoming you back soon.
Logan is great. He is patient and attentive to my concerns . He is responsive when I call his cell phone. Thank you
Business response:
Thank you for your kind words! We're glad to hear Logan was patient, attentive, and responsive to your concerns. We appreciate your trust and look forward to serving you again.
Pleased that we got the car we wanted. But wish there was a way to speed up the process.
Business response:
Thank you for your positive feedback! We’re thrilled to hear that you were able to get the car you wanted. We understand that the purchasing process can sometimes take longer than expected, and we appreciate your input on how we can improve efficiency. We look forward to serving you again in the future!
Thank you to Greg for getting our car serviced and reviewing recommended preventative maintenance services.
Business response:
Thank you for your kind words. We truly appreciate your feedback and are glad to hear that Greg was able to assist you with your car service and maintenance recommendations. Our team is committed to providing excellent service, and it's wonderful to know that we met your expectations. Thank you again for your support!
Crest made the buying process painless. The salesman was very courteous and helpful. Finance was quick once we got back there
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that your buying experience was smooth and enjoyable. Our team strives to provide courteous service and efficient financing, and it's great to know we met your expectations. We appreciate your business and hope to see you again soon!
Douglas is honest and very respectful. His diligence and prompt response to our concerns was stellar. Everyone at the Dealership was kind and made my family feel very welcome from the moment we arrived. We drove over 4 hrs to purchase our Escalade after Douglas found send us photos and videos of the vehicle. When we arrived it was cleaned and gassed up with a big red bow on the hood. My wife was so happy as this is her birthday present 🎁 All of my future Cadillac purchases will be done at Crest Cadillac and preferably with ... read more
Business response:
Thank you for your wonderful review! We are thrilled to hear about your positive experience with Douglas and our entire team. Creating a welcoming environment and ensuring our customers feel valued is our top priority, and it’s fantastic to know that your family felt this during your visit. We are delighted that we could help make your wife’s birthday special with the surprise of the Escalade. We look forward to assisting you with all your future Cadillac purchases. Thank you once again for choosing us!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,982 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.