This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great customer service! Amazing follow up and truly cares about making the customer happy! Thank you!
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our customer service team. It is our goal to ensure that our customers feel valued and satisfied, and your feedback reinforces our commitment to that mission. We appreciate your kind words and look forward to serving you again in the future!
Great people at Cadillac crest in Frisco, made the process of buying a vehicle from them very easy.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. Our goal is to make the vehicle buying process as seamless as possible, and it’s rewarding to know we met that standard for you. We look forward to serving you again!
We found the car online and it was present at the dealership as described. The communication with Austin Drabick was great. He was consistently available, kind to us, and did not try to upcharge us for anything unnecessary. I could not recommend him more!
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found the car as described and that Austin provided excellent communication throughout the process. Our team strives to ensure a transparent and enjoyable experience for all our customers, and it's wonderful to know that you felt supported without any pressure. We appreciate your recommendation and look forward to serving you again in the future!
Everyone there had taking good care of us. Overall great experience buying this car. I will recommend my friend to Crest Cadillac.
Business response:
Thank you, Mengly, for your wonderful feedback! We are thrilled to hear that you had a great experience with us and that our team took good care of you. Your recommendation means a lot, and we look forward to assisting your friends in the future.
Ty and his team got me scheduled immediately for an alignment. They picked up my car and returned it the same day within a short time. I truly have never experienced such prompt service and great work!!! I am definitely a Cadillac customer for life!!!
Business response:
Thank you for sharing your fantastic experience with Ty and our team! We are thrilled to hear that we could provide prompt service and meet your expectations with the alignment. It’s our goal to deliver exceptional service, and we’re glad to have earned your trust as a Cadillac customer for life. We look forward to serving you again!
I had an amazing experience working with Douglass when purchasing my new car! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He answered all my questions with patience, made the process smooth and stress-free, and never made me feel pressured. What really stood out was his honesty and commitment to making sure I got exactly what I needed. If you’re looking for a top-tier car buying experience, I highly recommend working with Douglas — truly an awesom... read more
Business response:
Thank you for sharing your wonderful experience with Douglas! We are thrilled to hear that he provided you with friendly and knowledgeable service, ensuring that your car buying journey was smooth and stress-free. Douglas is committed to helping our customers find the perfect vehicle, and it’s great to know that his honesty and dedication made a positive impact on your experience. We look forward to serving you again in the future!
Always so professional and do a great job they always treat you like family and keep you informed
Business response:
Thank you, Bob, for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you feel treated like family. Our team is dedicated to providing professional service and keeping our customers informed every step of the way. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
The service department is wonderful to work with and makes service stress free. They listen to my concerns and get everything fixed!
Business response:
Hi Whiteni, thank you for your kind words! We are thrilled to hear that you had such a positive experience with our service department. Our team is dedicated to providing stress-free service and ensuring that all your concerns are addressed. It’s wonderful to know that we were able to meet your expectations. We look forward to serving you again!
Mandy was great in sales, but they either forgot or were unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sale they called me expecting me to take the car to a Cadillac dealer within 2 days to correct their mistake. In addition they sold me a car with a damaged Onstar communication module which I wasn't aware of until taking it to my local Cadillac dealer. The wait time for this part is several months according to the dealer her... read more
Business response:
Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,811 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.