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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had the absolute pleasure of working with Chris Rucker while purchasing my new Cadillac Lyriq, and I can't sing his praises enough. Chris is, without a doubt, the nicest salesperson I have ever met. From the very beginning, he went above and beyond to ensure I found the perfect deal that met all my needs. His warm and friendly demeanor made the entire process enjoyable and stress-free. Chris was not only professional but also genuinely kind and incredibly easy to talk to. His super friendly attitude, coupled with his unwav... read more
Business response:
We are incredibly proud and grateful for this outstanding review highlighting Chris's exceptional customer service and commitment to excellence. Your detailed account beautifully captures the level of professional care and personal dedication we strive to deliver with every customer interaction. Chris's approach to sales - combining professionalism, genuine kindness, and a customer-first attitude - represents the gold standard of automotive sales. Your experience with him demonstrates that purchasing a vehicle can be more th... read more
I worked with Chris, Shawn and Schuyler and had an amazing experience buying a new car
Business response:
Thank you for sharing your exceptional car-buying experience with Chris, Shawn, and Schuyler! We're thrilled to hear that your interaction with our team was truly amazing. Our goal is always to make the car purchasing process smooth, enjoyable, and personalized. The fact that multiple team members worked together to ensure your satisfaction speaks to the collaborative approach of our sales team. We appreciate customers like you who take the time to recognize the hard work and dedication of our staff. Each team member plays a... read more
She went out of her way to help me purchase a vehicle, took time for a beautiful video and has great follow up. I would proud to have her as my employee. I know Mike Brosin personally and am about to tell him how great she is.
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that our team member went above and beyond to help you with your vehicle purchase. It’s wonderful to know that you appreciated the effort she put into creating a beautiful video and her great follow-up. Your recognition means a lot to us, and we’re grateful for your willingness to share your experience with Mike. We’re proud to have such dedicated team members who consistently strive to provide excellent service. Thank you once again, and we look forward to assist... read more
Felix is amazing he help me to find the best gift for my wife he’s amazing seller All the team are amazing as well thank you Felix
Business response:
Thank you for your wonderful review! We're so glad to hear that Felix was able to help you find the perfect gift for your wife. We're also thrilled that you had a great experience with the entire team. We truly appreciate your kind words and look forward to assisting you again in the future!
Chris totally sold me with his service and really listened to what I wanted in a new car! He was not pushy at all as some salespeople can be. Best experience ever buying a new car! I highly recommend buying a car from Chris! This is my first purchase from Crest and I am looking forward to many years of good service! Many thanks Chris. Good job!
Business response:
Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Chris and appreciate your recommendation. Enjoy your new car, and we look forward to serving you for many years to come!
I’ve bought several cars from Chris Rucker and Crest Cadillac and once again Chris over-delivered. As a proud new owner of one the first 2025 Escalade IQs I can’t believe how amazing this vehicle is and how hard Chris worked to get us exactly what we wanted! If you’re going to but. A car form Crest, buy it from Chris. Oh and by the way, Cadillac runs in the family as does crest. Mom and Dad: 2012 SRX, 2014 CTS, 2018 XT5, 2024’XT5 Wifey: 2022 Escalade Premium Lux, 2023 Escalade ESV Sport, 2025 Escalade IQ Me: 2017 Escalade Pl... read more
Business response:
Thank you for your continued trust in Chris and Crest Cadillac! It’s incredible to hear about your growing family of Cadillac vehicles, and we’re honored to be part of your journey. Chris truly goes above and beyond to ensure you get exactly what you want, and we’re thrilled to hear about your amazing new 2025 Escalade IQ. We appreciate your loyalty and look forward to continuing to provide exceptional service!
First buying with Crest Auto group. Absolutely amazing service!!!!!! Douglas is one of the best, knowledgeable and kindness sales representative I’ve worked with.
Business response:
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with Douglas and that his knowledge and kindness made a positive impact. We truly appreciate your business and are excited that you chose us for your purchase. If you need anything in the future, don’t hesitate to reach out!
Mr. Samuel Dixon was AMAZING along side the whole team at Crest Cadillac! Above & beyond customer service & he worked with us until we were happy and got exactly what we wanted! The patience this man has is top notch! We will absolutely be back in the future to purchase our next Cadillac. Thank you so much!
Business response:
Thank you for your wonderful review! We're so pleased to hear that Sam and the entire team provided you with exceptional service and helped you get exactly what you wanted. It’s always our goal to go above and beyond for our customers, and we're thrilled that Sam's patience and dedication made such a positive impact on your experience. We look forward to serving you again in the future for your next Cadillac purchase! If there's anything else we can assist with, don't hesitate to reach out. Thank you again!
I wouldn't come back to this dealership except for Shawn Barrows. He is excellent. Feele and McPherson do not really want to try to solve problems or help customers with problem or special situations. Not customer oriented. McPherson was to the point rude.
Business response:
Thank you for your candid review. We are grateful that Shawn consistently delivers the customer-focused, solution-oriented service that truly defines an outstanding automotive professional. His commitment to excellence clearly stands out, and he represents the standard of service we aspire to deliver consistently across our entire team. Thank you for highlighting his outstanding work and for your honest, constructive review.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,057 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 7:00 a.m.