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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,817 reviews
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dmb8850's profile image
dmb8850 
5 years ago

Great customer service. Salesman brought XT6 to the house and took my trade back to dealership for inspection. Made a deal completely by phone and text. Left demo until new vehicle was ready for delivery. Paperwork handled from the comfort of my home. Very happy with whole process. Matt was great representative of the dealership. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Wyliehendersons's profile image
Wyliehendersons 
5 years ago

Logan McPherson is an exceptional asset to the Crest team. Knows and understands customer service. This is the type of employee that keeps your customers. 

Business response:

Thank you for your positive feedback! 

D. Beck's profile image
D. Beck 
5 years ago

Thank you so much Gene we received the Best customer service today thank You ! Great communication! Kept me in the loop on everything that was going on with our truck . The Becks 

Business response:

Thank you for your positive review! 

Rita.B's profile image
Rita.B 
5 years ago

Excellent customer service as usual! Prompt service work, thorough communication from Brent Upton as usual! He always makes sure my 2015 Escalade gets the right attention at the right speed for the right cost! He truly cares about his customers. And, I always appreciate the professional service trom driveway all the way to cashier! 

Business response:

Thank you for your positive feedback, from all of us here at Crest Cadillac! 

sambasivagus16027@gmail.com's profile image
sambasivagus16027@gmail.com 
5 years ago

Everytime I am here service is good and customer service team is friendly. They let me know the each and every detail and costs are affordable 

Business response:

Thank you for your positive feedback! 

ron.ciora's profile image
ron.ciora 
5 years ago

I drove in with a tire problem. Service person Monica came out and immediately found the problem. Wrote up the order and off went my car. 45 minutes later my car was ready. Crest personnel were great. 👍👍👍 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Amb4149's profile image
Amb4149 
5 years ago

Cadillac has the best service team! Thank you Logan McPherson for taking care of my car needs promptly! I’m long lasting customer and I’m looking forward to continue a Cadillac owner! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Sharon's profile image
Sharon 
5 years ago

Service took a little less time that I was told by Gene Reeves. He is great to work with. Needed an oil change and all that was needed to keep my CTS running in top shape. Thanks to all. 

Business response:

Thank you for your positive feedback, from all of us here at Crest Cadillac! 

joe.nguyen56's profile image
joe.nguyen56 
5 years ago

They are very helpful and always provide top notch services. The best in the Dallas Fort Worth Metroplex. I would highly recommend this dealer to everyone. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,817 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.