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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Shawn is always helpful with everything needed. He has excellent service. He is knowledgeable about the car, explains the necessary maintenance.
Business response:
Shawn is always helpful with any situation that I brought to him. He replied my questions promptly with respect. He has excellent communication and service.
Did great job on repairs and was prompt and courteous. Will use them again. Thanks.
Business response:
We greatly appreciate your kind words about the repair work and service you received. It means so much to hear that our team provided prompt and courteous assistance throughout the process. Your trust in choosing to work with us again is truly valued, and we look forward to serving you in the future.
Did everything I asked after a Tow in from Tire Road damage. Timely repair and great communication.
Business response:
We are absolutely thrilled to hear about your positive experience with us! Your feedback about our timely repair work and communication means so much to our team. We understand that dealing with unexpected tire road damage and needing a tow can be stressful, so we're pleased we could handle everything you needed and keep you informed throughout the process. Thank you for trusting us with your vehicle repair needs, and we appreciate you taking the time to share your experience.
I brought my car in to replace the front headlight. My appointment was scheduled promptly and I was provided a loaner since the part had to be ordered. Everything was handled in a professional and efficient way.
Business response:
We are thrilled to hear about your positive experience with your headlight replacement service. It's wonderful to know that we were able to schedule your appointment quickly and provide you with a loaner vehicle while we ordered the necessary part. We take pride in handling every service request with professionalism and efficiency, and your feedback confirms that we met those standards. Thank you for choosing Crest Cadillac and for taking the time to share your experience with us.
Jackson was great. Joshua Gabbai was very helpful. Delivery person could have been better. Salesman should deliver the vehicle
Business response:
Your positive experience means so much to us. We are thrilled that Jackson provided great service and that Joshua was very helpful throughout your experience. Your feedback about the delivery process and your suggestion regarding vehicle delivery is valuable to us as we continually work to improve our service. We truly appreciate you taking the time to share your thoughts and are grateful for the opportunity to serve you.
It was excellent! It was excellent Logan explained everything, the vehicle was done sooner than expected My overall experience was great!
Business response:
We are delighted to hear about your outstanding experience with us! It's wonderful that our team member took the time to thoroughly explain everything and that your vehicle service was completed ahead of schedule. Your positive feedback about the overall experience truly means a lot to us at Crest Cadillac. We appreciate you choosing us for your automotive needs and look forward to continuing to provide you with excellent service in the future.
Dealership is always clean and employees are friendly. I have bought several cars and will continue to do so.
Business response:
Thank you for your wonderful feedback about your experiences with us. We truly appreciate that you find our facility consistently clean and our team members welcoming. Your loyalty in purchasing multiple vehicles from us means everything, and we are honored that you plan to continue choosing Crest Cadillac for your automotive needs. Your trust in us drives our commitment to maintaining the high standards you have come to expect.
My car's needs are always well taken care of. That's the reason I continue to bring my car to Crest. I appreciate good service.
Business response:
Thank you for your review! We are thrilled to hear that your vehicle receives the attention it deserves every time you visit us. Your loyalty means everything to us, and we understand how important reliable service is when it comes to maintaining your car. It brings us great satisfaction knowing that our commitment to quality care keeps you coming back. We truly value customers like you who recognize and appreciate dedicated service.
I had an appointment to drop my car off at 9:30 on Thursday to look at my sunroof. I asked if I could have a loaner car and was told none would be available until 11/18; are you kidding me??? I left with the promise that I would be contacted in 3-4 hrs. By 3:30 I had not received a call as to the status so I called and had to leave a message. I still hadn’t heard back by 5:45 so I called again and was told my car hadn’t even been looked at and I would need to leave it overnight. Still no loaner car. At 12:00 on Friday I fina... read more
Business response:
Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,626 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.