This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest Cadillac has consistently provided phenomenal Customer Service since the purchase of my vehicle in 2024. Jenny Joseph was my Salesperson. She did a great job in helping me select the right vehicle for me. Juda, Bret, Bryan, Monica and Pedro have also been wonderful.
Business response:
We are thrilled to hear about your consistently excellent experience with our team since your vehicle purchase. It sounds like Jenny provided outstanding guidance in helping you find the perfect vehicle to meet your needs. We truly value your recognition of our dedicated staff members who have made your experience wonderful. Your feedback about the exceptional customer service you have received means so much to us at Crest Cadillac. We are committed to maintaining these high standards and continuing to provide the quality se... read more
Logan was excellent. Always respectful and takes good care. Even when service issues happen he makes sure to address it. Great Job..
Business response:
We deeply cherish your feedback about your experience with us. It's wonderful to hear that you found the service to be excellent and that you felt respected and well cared for throughout your visit. We truly value customers who recognize when our team goes above and beyond to address any concerns that may arise. Your acknowledgment of the dedication shown in making sure everything was handled properly means a great deal to us. Thank you for taking the time to share your positive experience.
Logan has been tremendous. He has a great relationship and takes care of me. Even when things are not right, he follows up to make sure I am taken care of
Business response:
Your positive experience means the world to us at Crest Cadillac. We are thrilled to hear about the excellent relationship and outstanding care you have received. It sounds like you have truly experienced the dedication and follow-through that we strive to provide every customer. Your satisfaction is our priority, and we are delighted that you feel so well taken care of, especially when challenges arise. Thank you for taking the time to share your wonderful experience with us.
Easy fast process. Staff were friendly. The golf course outside was cool. My son loved it. Best car buying experience I've had.
Business response:
We are thrilled to hear about your wonderful experience with us! It sounds like the quick and smooth process made your visit enjoyable from start to finish. We're delighted that our team provided such friendly service and that your son enjoyed the golf course feature. Knowing that this was your best car buying experience means everything to us at Crest Cadillac. We truly appreciate you taking the time to share your positive feedback with others.
It was a great experience- all issues addressed, loaner car and rides provided. Went perfect!
Business response:
We are elated to hear about your wonderful experience. It brings us joy to know that we were able to address all of your concerns and that our team provided you with excellent service including the loaner vehicle and transportation assistance. Your satisfaction means everything to us, and we truly appreciate you taking the time to share how smoothly everything went. We look forward to continuing to serve you with the same level of care and attention in the future.
Took my car in for service and as always, the work performed was to my satisfaction. They started on my car promptly and I was able to check the status online.
Business response:
We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that the work performed met your expectations and that we were able to start on your vehicle without delay. We're pleased that our online status tracking feature provided you with the convenience to monitor your service progress. Your satisfaction means everything to us at Crest Cadillac, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to provide you with excellent se... read more
Had a dead battery after returning from a trip. Spoke to Bryan and he gave some feedback on best source to have it jumped. Once started, headed to Crest. Bryan got me in and had a new battery installed quickly. On my way!
Business response:
Thank you for sharing your experience with us. We are delighted to hear that Bryan was able to provide you with helpful guidance when you encountered the battery issue after your trip. It sounds like he quickly got you back on the road with a new battery installation. We appreciate your trust in bringing your vehicle to us for service, and we are pleased that we could resolve your situation efficiently. Your positive feedback about the quick service means a great deal to our team.
Logan makes it easy to schedule service appointments and always makes the experience great even though the cost is on the high side. The dealership is always a good experience to wait and work at.
Business response:
We are grateful for your wonderful feedback about your service experience with us. It means so much to hear that scheduling appointments has been straightforward and that your overall visits have been consistently positive. We truly appreciate you recognizing how our team works to create an excellent atmosphere, whether you're waiting or need to get work done during your visit. Your trust in Crest Cadillac for your vehicle's care is valued, and we look forward to continuing to provide you with great service experiences.
Logan McPherson is the best service rep. I’ve used him for years and will continue to do so.
Business response:
We are thrilled to hear about your positive experience with our service team. Your loyalty over the years means everything to us, and we're delighted that you've consistently received exceptional service. Having a trusted service representative who understands your needs makes all the difference in maintaining your vehicle. We truly appreciate customers like you who take the time to recognize outstanding service, and we look forward to continuing to serve you for many years to come.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,621 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.