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Crest Cadillac Parts

3.6

About this business

The Parts Department at Cadillac Dealer Demo maintains a comprehensive inventory of high quality genuine OEM parts. Our highly knowledgeable staff is here to answer your parts inquiries. Should we not carry a part for which you're searching, we can always order it for you and receive it within a timely manner. 

Location details

6280 TX-121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 3:30 p.m.
SunClosed
3.6408 reviews
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GuruXTL8B's profile image
GuruXTL8B 
6 years ago

I felt that my poc was fake. I had some early concerns about the price and asked about it as guru did marked the car as 7000 below the market value. The poc told me that everything was perfect and that it is their business practice to quickly sell their stocks by offering the best price of the market. I asked for some interior pictures and he asked me to wait for couple days the car must be cleaned . I noticed later that CarGuru marked the car as sold. When asked he said they have it and I should come and check it. After I s... read more

jimmy's profile image
6 years ago

Biggest bunch of jerks I have ever dealt with. Absolutely worthless! These people are the reason everyone hates car dealers! I will tell everyone to never deal with or trust these bunch of idiots. Could not give me a straight answer typically salesman running back and forth to the management group did not know anything about the car told me it was automatic and when I was arranging financing (my credit union) they pointed out it showed manual called the rep and he acted like I was mistaken about the automatic feature. I did ... read more

Darryl's profile image
7 years ago

This is a vehicle I really wanted. I was text by a representative but he never set anything up and he did not reply after the initial contact. Bad communication on their part. 

Paul's profile image
7 years ago

They called me and said come up here so I expected the truck to be there but once i got there they said its gone to the auction but we got another suv you will like it . So i agreed to see it he comes back and says im sorry it gone to the auction too. SMH #bait and switch. 

Gsry's profile image
7 years ago

Dealership ain't worth a flip. On a 4600 dollar car had 3 grand as down payment couldn't get approve because credit score wasn't above a 600. Don't waste your time at this dealership. 

mathis's profile image
7 years ago

The contact was immediate, but I did not discuss a possible purchase with my companion until afterwards. Consequently, I had to change the idea of purchasing. 

Mark's profile image
7 years ago

The sales person was extremely non-responsive. Several times he would state he would provide me answers to questions, return a call or provide me basic information and he rarely did what he promised. I bought a new 2018 Infiniti QX 80 from another dealership. 

Brian's profile image
7 years ago

Spoke to dealer. Was to send additional info on the vehicle in question. Did not receive the info until a week later 

Chance2391's profile image
Chance2391 
7 years ago

For this to be a large dealership, my experience with Crest's customer service was unpleasant. The first salesman I dealt with NEVER returned my calls or texts. The second one the same, but when he did, he told us that the vehicle we were interested in was sent to auction. When we found a similar vehicle at another dealership, he talked badly about the dealership and we caught him in several lies. It seemed as if our $10,000.00 CASH budget wasn't large enough for them to fool with us. 

Frequently asked questions about Crest Cadillac Parts

How is Crest Cadillac Parts rated?

Crest Cadillac Parts has a 3.6 star rating with 408 reviews. 

When is Crest Cadillac Parts open?

Crest Cadillac Parts is closed now. It will open on Monday at 7:00 a.m.