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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,072 reviews
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RBetts's profile image
RBetts 
8 years ago

Perfect Experience DJ is a top-notch dealer. We never felt pressured. He was friendly, unassuming and easy to work with. He and sales manager Caleb Brosin worked patiently with us to reach an agreement we were pleased with on a great new Infiniti. We drove off in a nicer vehicle than we were looking for, with a better deal than we expected. GM, Mike Brosin treated us to lunch from the dealership's on-site professional chef, Li Shao helped us through the paperwork fast and with a delightful disposition and Nathan Rosales show... read more

Business response:

DJ, Caleb and the team at Crest were happy to assist you. Thank you for choosing Crest Auto Group for your business! 

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adamgriffiths 
8 years ago

Great Follow-up Customer Service after the Sale I came in to Crest looking for a deal and that's what I got. Perhaps I should have done more research prior to coming into the dealership, but the car I purchased did not have some of the technology features I simply expected in a $40,000 vehicle. Unfortunately, I did not find out about the lack of these features until after driving the car off the lot. I knew that this was a problem caused by the manufacturer not the dealer, but I was still fairly upset. At most dealerships yo... read more

Business response:

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Crest Auto Group! 

Robin Brenner Fishman's profile image
Robin Brenner Fishman 
8 years ago

AMAZZZZING DJ & John did an amazing job guiding me thru the process. They ensured that I would get exactly what I wanted, & they delivered. Totally Thrilled. 

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! 

Rojo,Norma2019's profile image
Rojo,Norma2019 
8 years ago

AWESOMENESS!! DJ is an awesome agent. We felt like family. We'll always remember the kindness given there. The attention and awareness are amazing. "FIVE STARS" 

From370ZtoQ60-400's profile image
From370ZtoQ60-400 
8 years ago

New car purchase DJ and his manager Thanh were real nice guys. They offered me a test drive on a new Q60, and I came back with an offer the next day. Basically they accepted the offer without too much back and forth. Pity I had to purchase my car from another dealership in the end, because the ones at Crest did not have the exact features I was looking for. But I'll be returning there for service, I owe them one. 

Business response:

Customer service is our #1 priority and we thank you for recognizing our efforts. Thank you for choosing Crest Auto Group! 

Michael Luongo's profile image
Michael Luongo 
8 years ago

Finally someone that listens to a customer! I was in the market for a new vehicle. I already had been to multiple dealerships and received the run-around and had my needs ignored. Everything changed when I walked into Crest Infiniti and was greeted by Rizzo. I was still on defense after recent experiences with other dealerships, but he did the one thing that no one else would; he listened to what I wanted and needed. I wasn't intending on buying a new vehicle that day, but after running through multiple scenarios, looking at... read more

Business response:

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

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flip07in 
8 years ago

Patient, professional & phenomenal experience! I have been working with DJ since before the 2019 QX50 came out. He’s been patiently waiting for my to come around and has been literally the best dealer person I’ve ever worked with. He was patient, understanding, honest, and so helpful. They understand the vehicle I wanted and worked hard to get me the exact QX50 I wanted. Not many dealerships will work on a customer for over 4 months! I was very impressed with the sales managers and finance office. Very transparent and straig... read more

Business response:

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

Talon's profile image
Talon 
8 years ago

Great experience If you’re in the market for an Infiniti go see Richie Naciri! I’ve bought 4 Infiniti’s from Richie and his goal is to make sure you get what you want! I have sent him referrals and he makes sure they’re happy! 

Business response:

Talon, thank you for the review! We are so glad to hear that you have been in the Crest INFINITI family for so long! 

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QX50 guy 
8 years ago

You must deal with DJ Johnson DJ asked me what deal I needed and he did everything to ensure the deal was successful. Deal with Dj and you will get the best deal 

Business response:

DJ and the team were glad to assist you during your time at our dealership. Thank you for choosing Crest Auto Group for your business! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,072 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.