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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.68,240 reviews
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Soonerburton05's profile image
Soonerburton05 
8 years ago

Quick and Painless - Great Experience Everything about Crest was a fantastic experience. With both of our existing cars from a competitor, I was nervous coming in. Olivia was extremely efficient and professional starting with the online request, continuously working late email requests, to having the car ready right when I arrived with a newborn!! I will tell all of my family/friends/co-workers about her! Lastly, I was impressed how Management "Price Clark" came right up and introduced himself and was very personable through... read more

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! 

BruinGal's profile image
BruinGal 
8 years ago

Great experience! Not at all a typical car dealership! Crest is truly a unique car buying experience. Olivia Bailey was professional, personable and efficient and the dealership is refined and welcoming. Olivia worked in tandem with Chris Riccitelli when I decided to buy a Crest Cadillac and they both ensured that I was completely happy with my purchase while respecting my time constraints. 

Business response:

Hello! Thank you for sharing your experience with our team. We are always glad to help our customers find the vehicle they are looking for. Thanks again! 

Biggcar's profile image
Biggcar 
8 years ago

Great Team My husband and I had been at Crest earlier in the day and returned that night after 8:00 pm just to look at another car on the lot. DJ was still there and even though he was not our salesperson stayed and helped us for 30+ minutes. We came back the next day and purchased the car. The entire team Price, DJ, Ahmad and Johnny were all very helpful and have been in contact since we've purchased the car. I would recommend this team! Unfortunately, I have also had to make use of the body shop at Crest and the customer s... read more

Business response:

We are glad to hear that you enjoyed your time in the sales and service departments at Crest! DJ and the entire team were happy to help! 

Latasha's profile image
Latasha 
8 years ago

Great Customer Service DJ was very professional and attentive. When I first spoke with DJ he provided me with his email and cell phone number. I called DJ often with questions as I am over 2 hours away from the dealership. He was very accommodating and always answered the phone or responded to my text promptly. When he was with another customer he made sure someone else responded quickly. He provided great customer service. I would refer anyone looking for a car to him. 

Business response:

DJ and the entire team at Crest were glad to help you during your inquiry to the dealership! Let us know if we can help you with anything else, Latasha! 

boilers89's profile image
boilers89 
8 years ago

Price & DJ make you feel like family. Price & DJ were extremely caring and professional in assisting us find the perfect Infinity for our daughter. We currently own three Infiinitys and have been nothing but pleased with them. The service is top notch at Infinity! Price and DJ make you feel like family and I highly recommend them for helping you with your next purchase. 

Business response:

Price and DJ are always happy to help! Thank you for the kind words about them and our team. Let us know if we can help you with anything else! 

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LauraR 
8 years ago

Pleasant experience DJ made this car buying experience fast and painless. We were pressed for time so he went out of his way to speed everything up! Great service!! 

Business response:

We’re glad you enjoyed working with DJ! We’re proud to have him on our team as he exemplifies our values. 

Q60s's profile image
Q60s 
8 years ago

Great service even if your not buying from him. DJ has been and still is very attentive even though I'm not buying a car from him only because his sales manager couldn't beat the price of another dealership. He really worked hard to get my business… he gave me a tour of the dealership, he offered to wash my Mercedes I'm getting rid of (thank God) and kept in touch even after I left the dealership! I wish I could have bought from him and have his level of service throughout my ownership. 

Business response:

Thank you! We really appreciate your feedback! It is great to hear our staff took such great care of you. We hope to see you come back again in the future! 

hay19din's profile image
hay19din 
8 years ago

Getting the deal done! What an amazing group of people at Crest! DJ is a great salesman , he worked throughout the day with Finance to make sure the deal was done. He did not give up and made my buying experience one of the best to date. I will be back in 3 years and would not purchase from anyone else. All around first Class!!!! I love Crest Infiniti!!!! 

Business response:

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

TheTuckers's profile image
TheTuckers 
8 years ago

Phenomenal customer experience I absolutely can not give a high enough praise for the experience that sales rep Earnest Morgan provided to my wife and I. From greeting us at our car with that southern hospitality, to his wide array of product knowledge. More importantly, he truly created a friendship with us more that us feeling like his client. Great man, and sales rep... follows up with us about every other month just asking how everything's going with the car and life in general. Actually about to trade in my challenger f... read more

Business response:

Earnest is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. Thanks for sharing! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,240 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.