This profile has been claimed by the business owner or representative.
Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
What a great, responsive team all around. I felt cared for start to finish. Thank you!
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. Providing excellent care and service is always our top priority, and we're thrilled to know we met your expectations. We look forward to serving you again in the future!
This review is for the service center but I am including my sales experience as well...I had a quick car wash done at their service department, and I appreciated the attention to detail and efficiency of the staff there. I also want to extend my heartfelt thanks to Erica, my sales associate and the dealership manager, Clint, at Crest Infiniti in Frisco for their exceptional service during my recent vehicle upgrade over the 2024 Holiday season. They helped me get out of a vehicle I no longer wanted and into a QX80 at a reason... read more
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our service team and Erica. Your satisfaction is our priority, and it's great to know you found the perfect vehicle. We appreciate your recommendation and look forward to serving you again!
Troy is great to work with, sets expectations, and communicates the status of my vehicle timely.
Business response:
Thank you for the great review! We're thrilled to hear that Troy has been such a great help in setting expectations and keeping you updated on the status of your vehicle. We truly appreciate your feedback and look forward to working with you again in the future!
Great service and friendly staff. Easy in and out. Nice waiting area with good food options.
Business response:
We're so glad to hear you had a great experience with our friendly staff and appreciated the easy in and out process. We aim to make your visit as convenient as possible, and it's fantastic that you enjoyed our waiting area and food options. Thank you for the positive feedback!
Customer service is excellent at Crest Infinity and it will keep me coming back for my next car. Dustin and Tony always take great care of me and I appreciate them! The work is always done quickly and the team is patient with me and that is very nice. Highly recommend Crest! -Heather Sargent
Business response:
Thank you for your fantastic review! We’re thrilled to hear that Dustin and Tony provided you with excellent service. We appreciate your loyalty and look forward to helping you with your next car purchase. Your recommendation means a lot to us!
I was warmly greeted by a service person and he explained what would be done to my car and that it would be free.
Business response:
Thank you for your review! We’re glad to hear that you were greeted warmly and that our service team took the time to explain the details of your car’s service. Transparency and clear communication are important to us, and we’re happy we could provide that for you. If you ever need any further assistance, feel free to reach out to us. We look forward to serving you again!
Friendly service advisor’s, the staff that greets you in the service bay are friendly. They do tack on an additional charge if you pay with credit card
Business response:
Thank you! We're thrilled to hear you enjoyed our friendly service. We appreciate your feedback regarding the credit card charge, and we’ll make sure to keep this in mind for future improvements. Your support means a lot to us!
troy was excellent. Kept me updated, took care of my car, handled my service needs , car looked new after completing service.
Business response:
We're thrilled to hear Troy provided you with such excellent service! It's fantastic that he kept you updated and took such great care of your car, leaving it looking like new.
Everything was great, friendly advisor! It was a smooth process from beginning to end! Was highly satisfied!
Business response:
Thank you so much for your fantastic review! We're thrilled to hear that your entire experience was smooth, enjoyable, and exceeded your expectations. Our team works hard to create a friendly, efficient process, and we're delighted that we succeeded in providing you with a highly satisfying service. We truly appreciate you taking the time to share such positive feedback and look forward to continuing to serve you with the same level of excellence!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,359 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.