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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,843 reviews
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shiawsu's profile image
2 years ago

Crest Infiiniti is a great dealership. It treats its customers fairly and professionally. Whenever I need to buy another new car, This definitely would be my first consideration! 

Business response:

Thank you for your five-star review! 

lr's profile image
2 years ago

Overall good service at a fair price. Had my loaner vehicle ready and din't try to over sale me on service. 

Business response:

Thank you for your five-star review! 

Lacey.arldt's profile image
Lacey.arldt 
2 years ago

I highly recommend Crest Infiniti, they were extremely helpful and professional. I enjoyed my experience. 

Business response:

Thank you for your five-star review! 

Ajejchrista's profile image
Ajejchrista 
2 years ago

I my experience the service department dropped the ball. They should have had all the information about the part I requested well before my arrival so that they were prepared to complete the service in a reasonable amount of time. 

Business response:

Thank you for your feedback, Ajechrista. I sincerely apologize for the inconveniences you experienced while visiting our service dept. I would like to better understand where we fell short and if I can turn your experience around, I would love the opportunity to. Please reach out to me directly at cthompson05@vtaig.com. I look forward to hearing from you. 

chanbennett9310's profile image
chanbennett9310 
2 years ago

I highly recommend doing business with crest infiniti as they are very professional and treats their potential and current customers with excellent customer service. I had the pleasure of having Robert Simmonds as my sales person and he was so amazing. He is very knowledgeable, super helpful and so patient. He was there to walk me through every step of the process even after getting the car he did a courtesy follow-up to ensure i was happy with my purchase as well as to see that everything was going great with the car. Crest... read more

Business response:

Thank you for your five-star review! 

ryankson's profile image
2 years ago

Crest Infiniti is a great dealership both for Sales and Service . The staff is very accommodative and diligent. My service advisor , Troy , commands a wealth of experience and Dustin at the check out desk is very respectful and makes you comfortable. They are committed to meet any imminent challenges ! I will recommend this dealership's sales and service departments to anyone . 

Business response:

Thank you for your five-star review! 

Ben's profile image
2 years ago

Great service, great experience! I really appreciated the team at service department for taking care of my vehicle! Special Thanks to Blake for fast , excellent customer service! 

Business response:

Thank you for your five-star review! 

guyarnold01's profile image
guyarnold01 
2 years ago

Rob Simmonds is very knowledgeable, and has a strong commitment to customer satisfaction. I’d recommend him to anyone and will be glad to work with him again. 

Business response:

Thank you for your five-star review! 

w.mitchell's profile image
w.mitchell 
2 years ago

Whitney was amazing! She assisted me right away and treated me with the utmost respect. I will 100% recommend coming to Infiniti just for her amazing customer service alone. I was able to test drive multiple cars until I found the one I truly felt comfortable in. She gave me a tour of the facility and consistently checked on me throughout the process. Please give her a pay raise (at least 30%), a bonus, extra vacation time and employee of the month (parking space included). She deserves it! 

Business response:

Thank you for your five-star review! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,843 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.