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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,843 reviews
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eloisa_vlr's profile image
eloisa_vlr 
3 years ago

The service was very great and amazing. They work in a well manner! Simply amazing. 

Business response:

Thank you for your positive feedback, from all of us here at Crest INFINITI! 

idabmills's profile image
idabmills 
3 years ago

Crest has a state-of-the-art facility and very knowledgeable stakeholders that serve as employees. They have clean restrooms and a neat waiting area in their Service Department. If the vehicle servicing will be somewhat lengthy; the Service Technicians offer either a Loaner or Shuttle Service - their Service Techs will also pickup your vehicle from your residence or office and drop off a Loaner. Teamwork is evident in both the Sales and the Service arena at Crest. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

webty's profile image
3 years ago

Kayla was GREAT! Very clear messaging and timely and explained options with the service. Would definitely recommend. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

ragilmore1's profile image
ragilmore1 
3 years ago

From beginning to end, Matt was awesome. . it felt like I known him for years and trusted him. I will continue to do service with Crest because of him.. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

curtis's profile image
3 years ago

I have had several dealings with the dealership and have always been satisfied, otherwise I would not have gone back. I believe they handled things in a businesslike fashion. While I always hope for a few additional matters, I believe they did what they could and am pleased we were able to make a deal. I look forward to dealing with them in the future. 

Business response:

Thank you for your positive feedback! 

McBride & Garden's profile image
McBride & Garden 
3 years ago

Had good courtesy to his customers and make sure that the Customers was comfortable and took out the extra time to explain everything and went beyond his way to explain to me that I had made a mistake and took care of the with no hesitation. I was very very pleased and satisfied and I really appreciate that because he didn’t have to go out his way using his extra time to please his customer thank you 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

mel.heckman16's profile image
mel.heckman16 
3 years ago

My husband and started shopping for a car the beginning of March. Crest at the time did not have any QX60s available, so we went to Grubbs near Grapevine. They had several coming in. When we got the price sheet it was marked up 10K over MSRP and had crazy dealer fees. We said no way and walked away. Towards the end of the month Grubbs started reaching out offering only 5K over and when I said no thank you, they countered with 3K over. I decided to discuss with my husband, and he decided to call Crest. He spoke with Jessica w... read more

Business response:

Thank you for your positive feedback! 

Michael B's profile image
Michael B 
3 years ago

The Service department at Crest Infiniti is world class. Setting up appointments are a breeze and drop off, with loan car pickup, is done in minutes. 

Business response:

Michael, Thank you so much for such an amazing review! We appreciate you taking the time to share your experience. We think you're pretty world class too and look forward to continue being your top choice for your automotive needs:) 

bobbyjblack's profile image
bobbyjblack 
3 years ago

Very professional exactly what you should expect from a luxury dealership. I will come back soon. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,843 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.