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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Deshawn was a very knowledgeable young man that helped me to get into a great car that worked for me. Excellent person to work with.
The ABSOLUTE BEST Infiniti dealership EVER! Courteous, friendly, professional, superior customer service, extremely knowledgeable sales associates, convenient, personable, honest, and committed to customer satisfaction. Tux Browning, Sr Sales Consultant, and Perla Robles, Sales Associate and new BEST FRIEND, are EXCELLENT at working with clients to get the best deal that makes the most sense! I could not have wished for a better experience when leasing my new 2024 Infiniti QX60. To date, I have purchased 3 and leased 2 Infin... read more
Business response:
Wow! Thank you for the incredible review – it truly made our day! We strive to provide the absolute best INFINITI dealership experience possible, and your feedback lets us know we're achieving that goal. We're especially thrilled to hear that Tux Browning and Perla Robles exceeded your expectations with their courteousness, friendliness, knowledge, and commitment to your satisfaction. We'll be sure to pass your kind words on to Tux and Perla – they take a lot of pride in creating positive experiences for our customers. Sound... read more
Working with Erica made our process of buying a car very painless and she was to the point and no back and forth! Very kind and patient.
Business response:
We're thrilled to hear that Erica made your car buying process painless! Thank you for taking the time to leave such a detailed review. It sounds like Erica was exactly what you needed - to the point, efficient, and kind. We appreciate you recognizing her patience and excellent customer service. At Crest INFINITI, we strive to make car buying a smooth experience, and Erica exemplifies that commitment. We'll be sure to pass on your kind words to her!
Dealership is professionally operated. Representatives Perla Robles, Chris Stiles, and Jeremy Hernandez were awesome! Thank you all for a great experience. The dealership facility has many customer related amenities.
Business response:
Thank you so much for your fantastic review! We're delighted to hear you enjoyed our amenities and your experience with Perla, Chris and Jeremy. We hope to see you again soon!
Recap of the review I posted earlier today, 3/1. I previously submitted a negative review about the Service Department. I was able to speak with Randall, Service Manager and he worked it out. Randall has helped on several matters and came through again. I give 10+ for resolving the issue and willing to make it right. I also apologize for getting frustrated at those involved. Thanks
Business response:
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!
Easy transaction . Very professional quick transaction…….!!!!!’!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Vehicle was a great purchase and would buy there again
Business response:
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!
thanks to the team and I appreciate Troy's attentiveness to the service I needed
Great service, nice waiting lounge, thanks for making available coffee and water while I waited.
Business response:
Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!
Jarryd responded promptly and service was completed the same day. I was very pleased with the service!
Business response:
Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!
Crest INFINITI has a 4.6 star rating with 7,843 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.