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Crest Nissan of Frisco

4.4

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.410,138 reviews
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Rande01's profile image
Rande01 
6 years ago

Great experience We made an appointment with Lemuel to come in to test drive the Nissan Sentra SV. When we arrived,a few minutes late,Lemuel was with another customer. He came up to us and introduced himself and got us to another salesman, Jerry. Jerry was awesome. He was very knowledgeable and there was never any pressure. The whole team from Lemuel to Jerry to Enis the business manager was great to work with. An overall great experience. 

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Rowdy Benton 
6 years ago

A great car buying experience! From the time I came in and left with my new 370z was amazing no hassle they made me top priority the sales team was fantastic. Thank you all so much for my new 370z this has been my dream car.I definitely recommend them if your in the market for a new car. Thank you thank you thank you! Matthew Benton proud new owner of a 370z! 

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Flynnj 
6 years ago

Excellent My car is always ready on time, always informed of everything, car is clean, everyone very nice, informative, making all my needs are met. The gentleman that gives me a ride to work is extremely nice & courteous, as well as the young man that picks me up from work. It is conforming to know that your car is being serviced properly & that you have a ride to & from work. Thank you to everyone! 

Kbax727's profile image
Kbax727 
6 years ago

Super experience with Melissa Crest always takes care of my car in a very pleasant way! Melissa my service adviser took my appointment and was there waiting for me. She explained everything about my service that my car was getting and covered the prices!! She delivered my car clean and ready to go. I will be back! 

Gary S's profile image
Gary S 
6 years ago

Personality Dude I like the way the service dept tracks and advises on maintenance. I also thought Terry was a great guy to work with. He seemed to care about the customer. 

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Felly 
6 years ago

Perfect! I was really nervous as it was my first time taking my car in. They were very friendly, explained what they woyld be doing, made sure I was comfortable and my car looked and ran great afterward! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Shay Ford's profile image
Shay Ford 
6 years ago

Great customer service I had an awesome car buying experience. Richie was very patient with me and had great customer service. This is my 3rd Nissan purchase and the was by far the best car buying experience. 

Lexie's profile image
Lexie 
6 years ago

Lack of customer interaction My service advisor had a lack of customer interaction with my car experience. The cashier was great and took the time to explain what was diagnosed on my car. He was very professional and courteous. I am uncertain if it was after the price quote the advisor gave me and I told him that the price was too expensive. He did called me back with a cheaper rate. I then realized that I had the extended warranty on my car. But his whole attitude changed. 

Business response:

Hello, we take customer satisfaction very seriously here at Crest Nissan, and we’d love to hear more about your experience. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com so we can discuss your experience. 

BradySmith45's profile image
BradySmith45 
6 years ago

Quick recall done well Brought my 2015 Altima in for a recall and they took care of it within a few hours along with a free shuttle ride back to my work and picked me up. All services come with a great car wash as well so that was nice. 

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.4 star rating with 10,138 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is open now. It will close at 9:00 p.m.