Crest Nissan of Frisco's cover image

This profile has been claimed by the business owner or representative.

Crest Nissan of Frisco

4.4

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.410,138 reviews
Select a rating
Frisco Customer's profile image
Frisco Customer 
6 years ago

Nissan Leaf Service! Faster service, dedicated staff, shuttle service back and forth to your house! Wonderful customer Experience in terms of complimentary inspection service and report out. Good Luck! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Christx0277's profile image
Christx0277 
6 years ago

Please read before going in! We have purchased 3 vehicles from this dealership. Our latest was a certified pre-owned Maxima. There were a couple of items I had issues with, mostly minor items. They were very attentive to my issues and did everything they could to ensure we were happy with our purchase. As of now we are happy. With this vehicle and this dealership. 

Business response:

Hi, Chris. I am so sorry to hear that you are not satisfied with your experience here at Crest Nissan. I would like to speak with you about your concerns and see if there’s anything we can do to address them. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com. 

Tallon24's profile image
Tallon24 
7 years ago

Carlos was great. Carols was great. No pressure. Easy to talk to. Knowledgeable and if he didn't know the answer he found someone who did. The sale was quick and easy. Highly recommended. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

M, Glen's profile image
M, Glen 
7 years ago

Great salesman I had a tremendous experience dealing with Carlos Robles and the whole Nisson team. I would recommend anyone looking for a car to contact Carlos Robles 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Pitaluver's profile image
Pitaluver 
7 years ago

Helpful, polite, and friendly! Wonderful service from the entire team! Carlos was especially helpful and had wonderful customer service. Dreaded car shopping but it was certainly made easy here! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

desireeb's profile image
desireeb 
7 years ago

Excellent Customer service Everyone is extremely professional. Carlos Robles, the salesman who helped me throughout the whole process was very knowledgeable and considerate of my time . I was in and out of the dealership in a timely manner. Carlos went above and beyond to make sure I was being taken care of. I leased a Rogue and this has been my best car buying experience ever ! They followed up with me a few times after to make sure I was satisfied with my purchase and made sure all my questions were answered. Definitely wi... read more

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Jchilders426's profile image
Jchilders426 
7 years ago

Ultimately a good experience The sales manager Rob asked me and my wife to come back in to the dealership and updated our contract so that both parties were satisfied with the agreement. They have taken the time to right the wrongs that we initially experienced and we now feel like we received a good deal from this dealership. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Frisco, TX's profile image
Frisco, TX 
7 years ago

Great Experience! I wanted to see about buying by 2015 Altima SL and I was very surprised how friendly the staff was. They gave me several follow up calls and made the buying experience a good one. My sales person was Fernando, if you are looking see him! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Kristi and Jason King's profile image
Kristi and Jason King 
8 years ago

Knowledgeable Sales and Finance Team Adam Bracken was our sales guy and he was awesome. We were in a negative equity situation and he along with the finance team showed us there was light a the end of the tunnel. He really understands the customer’s needs, listens and gets it done. Very good experience and we will be back. Thank you! 

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.4 star rating with 10,138 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is open now. It will close at 9:00 p.m.