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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good result,the air conditioning issue was resolved and the system works good. As expected
Business response:
Thank you for your positive feedback! We’re thrilled to hear that the air conditioning issue has been resolved and that the system is performing well. We appreciate your support and look forward to servicing you again next time!
It is a convenient location and cares tremendously about customer service. Any repairs or maintenance i get done from this dealership is done with great quality that lasts for a very long time. Duration between repairs and maintenance is considerably long that shows the quality and ethics of the people working on it.
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you appreciate our convenient location and the commitment we have to customer service. It’s our goal to provide high-quality repairs and maintenance that stand the test of time, and we’re glad to know that our efforts have made a positive impact on your experience. We look forward to serving you again in the future!
Mark was very upfront and curious. The process was simple and efficient. I appreciate the whole staff.
Business response:
Thank youfor your wonderful feedback! We are thrilled to hear that you found the process simple and efficient. Mark and our entire team strive to provide an exceptional experience, and your appreciation means a lot to us. We look forward to serving you again!
Great communication. Everyone was friendly and helpful. Really good experience. Feels nice to see a service department like that. Makes me feel comfortable coming back.
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our communication effective and our team friendly and helpful. Creating a welcoming atmosphere is important to us, and we’re glad it made you feel comfortable returning. We look forward to seeing you again soon!
Everything was great and timely. Communication was excellent. It was expensive though. But I guess you get what you pay for.
Business response:
Thank you for your honest and thoughtful review! We're glad to hear everything was timely and that our communication met your expectations. We understand that quality service can come at a cost, and we truly appreciate your understanding and trust in us. We're always here when you need us!
Lyn at Crest Volvo was very helpful and provided great customer service during my 3 year maintenance service.
Business response:
Thank you, Alicia, for your wonderful feedback! We are thrilled to hear that Lyn provided you with helpful service during your 3-year maintenance. Our team is dedicated to ensuring a positive experience for all our customers, and it's great to know we met your expectations. We look forward to serving you again!
Outstanding, as always. Thank you for your business. Barry Pinlac was very helpful to make this happen.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had an outstanding experience and that Barry Pinlac was able to assist you effectively. Our team is dedicated to providing excellent service, and we appreciate your business. Thank you once again!
I have been a customer through 3 Volvo’s. 4 moves of dealership and even though other dealers closer would not go anywhere else. Lynn Ford is awesome
Business response:
Thank you, Rally, for your wonderful review! We truly appreciate your loyalty and are delighted to hear that you've consistently chosen us for your Volvo needs. It’s fantastic to know that our team, especially Lynn Ford, has made such a positive impact on your experience. We look forward to serving you again in the future!
I’d like to share feedback regarding my recent service visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction unfortunately fell short of those expectations. During this visit, Bryce assisted me on behalf of Mark, who was unavailable. While I understand that service advisors have busy schedules, I couldn’t help but feel like an inconvenience throughout the process. It was especially disheartening to observe a noticeably more courteous... read more
Business response:
Kristin, thank you for taking the time to share your feedback regarding your recent service visit. We genuinely appreciate your continued trust, especially after your outstanding experience during the purchase of your SUV. We understand the importance of consistent and courteous service for all our customers, and we value your insights about your interaction with our team members. Your feedback helps us ensure that every customer receives the professionalism and attention they deserve, regardless of their assigned advisor. W... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.