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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Lyn has been my family's services advisor for a very long time. Always a great experience.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Lyn has consistently provided you and your family with a great experience as your service advisor. Our team strives to offer exceptional service, and it’s rewarding to know that we have met your expectations. We look forward to continuing to serve you!
Competent technicians and great customer service. I typically avoid dealerships, but I was pleasantly surprised by the low stress and timeliness of the work conducted.
Business response:
Thank you, Trevor, for your positive feedback! We are thrilled to hear that you had a pleasant experience with our technicians and customer service. Our team strives to provide a low-stress environment and timely service, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!
Brandon helped us with our recent Xc60 Volvo purchase. He was incredibly responsive, helpful, and to the point throughout the entire process. We appreciated his no-pressure approach and how he focused on providing the information we needed to make the right decision. He made the experience smooth and stress-free. Highly recommend working with Brandon if you're considering a Volvo!
Business response:
Thank you for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Brandon was able to assist you effectively during your XC60 purchase. Our team is dedicated to providing a smooth and stress-free experience, and it’s great to know that Brandon's no-pressure approach resonated with you. We appreciate your recommendation and look forward to serving you again in the future!
Honestly informed what every thing is going on about our vehicle. Updated timeline, when vehicle will be ready to pick up and received a phone call.
Business response:
Thank you for your wonderful feedback! We are pleased to hear that you felt well-informed about the status of your vehicle and appreciated the updates throughout the process. Providing timely communication is important to us, and we’re glad to know it made a positive impact on your experience. We look forward to serving you again!
While I wasn't expecting to have my car in the service dept at 700 miles, Jordan was easy to work with and very communicative. Loaner process was also very smooth.
Business response:
Thank you for taking the time to share your experience with us. We are pleased to hear that Jordan was able to provide you with easy communication and that the loaner process met your expectations. Our team is committed to ensuring a smooth experience for all our customers, and your feedback reinforces our efforts. We appreciate your support and look forward to serving you again in the future!
Great job by Mark and overall great people at the service center. Very welcoming bunch of team
Business response:
Thank you for your fantastic review! We are thrilled to hear that Mark and our team made such a positive impression on you. It's our goal to provide a welcoming and supportive environment for all our customers. We appreciate your kind words and look forward to serving you again in the future!
Crest Volvo communicated well and took care of the car's needs. Would recommend! I purchased my used BMW from this dealership, and noticed there was work that needed to be done. They took care of it right away!
Business response:
Thank you, Maria, for your wonderful review! We are thrilled to hear that you had a positive experience. Our team is dedicated to providing excellent communication and prompt service, and we appreciate your recognition of our efforts. We’re glad we could address the needs of your vehicle promptly. Thank you for recommending us, and we look forward to serving you again in the future!
Jordon was really helpful and addressed all my issues. Crest Volvo was very accommodating and
Business response:
Thank you for your positive feedback! We are delighted to hear that Jordon was able to assist you effectively and that you found our service accommodating. Our team is committed to providing excellent service, and it's rewarding to know that we met your expectations. We look forward to serving you again!
Crest Volvo Cars' service department took excellent care of me and my XC40. They met me at my work to exchange a loaner vehicle for my car, fixed all of the issues that I was having with my infotainment system, and met me once again just over 24 hours later to exchange vehicles. My service advisor, Bryce Williams, sent me updates and videos consistently to make sure that I was kept up to date. It was the easiest service experience that I've ever had! Many thank yous to my new favorite service shop!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our service department and that Bryce was able to keep you informed throughout the process. Providing excellent customer service is our priority, and it's fantastic to know that we met your expectations. We appreciate your trust in us and look forward to serving you again in the future!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.