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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Was very satisfied with my service and the communications with Lyn. Love your friendly service.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you were satisfied with your service and appreciated the communication with Lyn. Our team strives to provide friendly and attentive service, and it’s great to know that we met your expectations. We look forward to serving you again!
Allieis fabulous and I love working with her. Appointment time was kept and I got to my next appointment on time everything was done.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a great experience working with Ally and that everything went smoothly during your appointment. Timeliness is important to us, and we're glad that we could help you stay on schedule. We appreciate your support and look forward to serving you again in the future!
Keith has been my service advisor for years. He's very helpful & friendly. The whole operation is very efficient.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Keith has consistently provided you with helpful and friendly service over the years. Our team strives to maintain an efficient operation, and it's rewarding to know that we are meeting your expectations. We look forward to continuing to serve you!
Jordan is the best service advisor ever. Max was our sales person and he did a great job following up
Business response:
Thank you, Josh, for your wonderful review! We are thrilled to hear that Jordan and Max provided you with exceptional service. Our team strives to create a positive experience for all our customers, and it’s great to know that they met your expectations. We look forward to serving you again!
Jordan as always is very helpful, pragmatic, easy going and kind. He is a pleasure to work with.
Business response:
Thank you for your kind words about Jordan. We truly appreciate your feedback and are glad to hear that you find him helpful and a pleasure to work with. Our team strives to provide a positive experience for all our customers, and it’s great to know we’re meeting that goal. We look forward to seeing you again next time!
Lyn Ford and Volvo have been taken care of our cars since 1997. What was once Volvo of Richardson is now Crest Volvo. Lyn has been there every step of the way and made sure that every detail is taken care of. They treat customers as people not numbers. I will never take my car anywhere else.
Business response:
Thank you for your wonderful feedback! We truly appreciate your long-standing trust in Lyn Ford and our team. It's our priority to treat our customers like family, and we're thrilled to hear that you've had such a positive experience with us since 1997. Your loyalty means a lot, and we look forward to continuing to serve you and your vehicles in the years to come.
We bought a 2021 Volvo XC60 that was certified per owned and had an issue with it what almost a year. The service department took care of everything and when our car was fixed everything was covered as I was told when we bought it. No hidden charges or saying we misunderstood and telling me it wasn’t covered. Very pleased
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our service department was able to address the issue with your XC60 effectively and that everything was covered as promised. Our commitment to transparency and customer satisfaction is something we take great pride in, and it’s rewarding to know that we met your expectations. We appreciate your trust in us and look forward to serving you again.
Very efficient operation. Set appointment, give us a loaner car, kept us up to date. And was Honest
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team. Providing efficient service and keeping our customers informed is our top priority, and it’s great to know that we met those expectations for you. We look forward to serving you again!
Excellent experience. The entire process was very easy and efficient. My service advisor Lynn Ford makes the difference.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience and found the entire process to be easy and efficient. Lynn Ford is indeed a valuable member of our team, and we are glad to know that he made a positive impact on your experience. We look forward to serving you again!
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.