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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
This was my first visit to Crest Cars Volvo and my first purchase of a Volvo. I came in after researching several cars online. I had already tested a Subaru and was looking for something with more luxury features. The Volvo XC40 was the next car I tested. Crest had the interior color and exterior color combination I wanted. After a test drive, I priced it without a trade-in. The price given was comparable to what I was seeing on other Volvo dealer websites. After a little negotiation, I was given a reasonable price for my tr... read more
Business response:
Thank you for sharing your detailed experience with us at Crest Cars Volvo! We're delighted to hear that you found the Volvo XC40 with the perfect color combination and features you were seeking. Your feedback regarding the extended protection plans is valuable, and we appreciate your honesty about feeling pressured during the financing process. We'll certainly take your comments into consideration to ensure a smoother experience for future customers. Our team is committed to transparency and customer satisfaction, and we're... read more
It was my first experience with Volvo, and I was impressed from the start. Everyone treated us so well, with amazing courtesy and a willingness to answer all our questions. Greg went above and beyond, helping with everything and being super patient with the 2000 questions my wife asked. Awesome experience. I'll definitely be back and will always ask for Greg. Thanks, everyone.
Business response:
We're thrilled to hear about your impressive first experience with Volvo at Crest Volvo Cars! Providing exceptional customer service and making sure all your questions are answered is what we strive for, and we're delighted that everyone treated you so well with amazing courtesy. It's wonderful to hear that Greg went above and beyond to assist you, demonstrating patience and expertise throughout the process. Your satisfaction is our priority, and we're grateful for your kind words and loyalty. We'll be sure to pass along you... read more
Excellent experience. The sales consultant and his manager were easy to work with, starting with calls and emails prior to us arriving at the dealership. Highly recommended. They even stayed after hours to take care of us and finish our deal.
Business response:
Thank you for your review! We're thrilled to hear that you had an excellent experience at Crest Volvo Cars. It's wonderful to know that our sales consultant and manager were easy to work with, even before you arrived at the dealership. We're glad that they went above and beyond by staying after hours to ensure your needs were taken care of and your deal was completed. We truly appreciate your recommendation, and we look forward to serving you again in the future. If you ever need anything else or have any questions, please f... read more
They were respectful of my time and me as a buyer, and were very helpful and understanding when it came to the deal part. I went from finding the car to test driving it within 24 hours. Andrew Royalty was my representative, and he was phenomenal, made the process as painless as possible. Highly recommend this location, ask for Andrew.
Business response:
Thank you for your review! We're thrilled to hear that you had a positive experience at Crest Volvo Cars and that our team was respectful of your time and needs as a buyer. It's great to know that they were helpful and understanding during the deal negotiation process. We're glad that Andrew Royalty provided you with phenomenal service and made the car-buying process as painless as possible for you. We truly appreciate your recommendation and will be sure to pass along your kind words to Andrew and the rest of our team. If y... read more
Today was another great experience. Great options and great selections. Supportive ideas and excellent service.
Business response:
Thank you for your review! We're thrilled to hear that you had another great experience at Crest Volvo Cars. It's fantastic to know that you found great options and selections and received supportive ideas along with excellent service. Your satisfaction is important to us, and we appreciate your feedback. If you ever need anything else or have any further questions, please feel free to reach out. Thank you for choosing Crest Volvo Cars!
One of the best car buying experiences I’ve had. No haggling back and forth, just a fair price on my trade and the new vehicle.
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had one of the best car buying experiences at Crest Volvo Cars. We understand the importance of transparency and simplicity in the car buying process, and we're delighted that you found our approach of offering a fair price on your trade and the new vehicle to be satisfactory. If you need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Andrew was amazing. At no time did I feel pressure. He and his manager calmly worked with me to meet an agreement. Everything from sales to finance to education was excellent. I’ve bought one other car from Crest highly recommend them for their professionalism and knowledge.
Business response:
Thank you for the fantastic review! We're thrilled to hear that your car-buying experience was exceptional, from sales to finance and beyond. At Crest Volvo Cars, we strive to provide a pressure-free, informative, and professional environment for all our customers. It sounds like Andrew and his team achieved that for you! We especially appreciate you mentioning Andrew by name and highlighting several aspects of your positive experience. We take pride in our no-pressure sales approach. Andrew's calm demeanor and willingness t... read more
Tim Warner was extremely helpful in finding and purchasing the perfect car for our daughter (S60). Very responsive and informative. Would recommend. -Mike
Business response:
Thank you for the fantastic review! We're thrilled to hear that Tim Warner provided such a positive car-buying experience for you and your daughter. At Crest Volvo Cars, we strive to ensure our sales staff are helpful, informative, and responsive throughout the car-finding process. It sounds like Tim did an excellent job! We appreciate you mentioning that Tim helped you find the perfect car for your daughter (an S60 no less!). Matching the right car to the right customer is what we do best. Congratulations on your daughter's... read more
I am so blessed to have a wonderful service person as Lyn Ford. He is always very helpful with all my S60 needs.I can always count on him.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you've had such a positive experience. It means a lot to our team to know that Lyn Ford consistently provides exceptional service for your S60. Reading that Lyn is a "wonderful service person" and someone you can "always count on" is truly heartwarming. We'll be sure to pass your kind words on to him – he'll be delighted to know his dedication is appreciated! At Crest Volvo Cars, we strive to build trusting relationships with our customers, and Lyn exemplifies t... read more
Crest Volvo Cars has a 4.7 star rating with 10,240 reviews.
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.