Crest Volvo Cars's cover image

This profile has been claimed by the business owner or representative.

Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,240 reviews
Select a rating
Terry Tice's profile image
Terry Tice 
a year ago

Always great service and always on time. Able to schedule on line which makes it also very easy. 

Business response:

Thank you for the fantastic review! We appreciate you recognizing that we consistently deliver great service, are always on time, and offer convenient online scheduling. At Crest Volvo Cars, we strive to make the entire service experience positive and efficient, and your feedback lets us know we're hitting the mark. Online scheduling is a popular feature for many of our customers, and we're glad you find it easy to use. It's a great way to save time and schedule your appointment at your convenience. Thank you again for choos... read more

Katherine Reel's profile image
Katherine Reel 
a year ago

Andrew R. was absolutely fantastic! He’s patient, has a great personality, showed me every car I asked about, educated me on the history of Volvo and the model of car I was purchasing. I highly recommend Andrew R. to anyone looking to purchase a Volvo. Pressure free experience! 

Business response:

Thank you for the fantastic review! We're thrilled to hear that you had a positive and pressure-free experience at Crest Volvo Cars, especially with Andrew R.'s assistance. Andrew's patience, personality, and product knowledge are truly valuable assets to our team. It sounds like he went above and beyond to show you the cars you were interested in, educate you on Volvo's history, and guide you through the car-buying process. We'll be sure to share your kind words with Andrew – he'll be delighted to know how much you apprecia... read more

Arunreddy J's profile image
Arunreddy J 
a year ago

Bryan was helpful in providing me the comfort of looking at the inventory and took me through Test Drives on multiple models and thus made me choose my XC90 Model. Thank you Bryan Greg!! 

Business response:

We're delighted to hear about your positive experience at Crest Volvo Cars! It sounds like Bryan played a key role in helping you find the perfect car. At Crest Volvo Cars, we strive to provide a pressure-free environment where you can comfortably explore our inventory and make an informed decision. We appreciate you mentioning that Bryan was helpful and made you feel comfortable while you looked at the vehicles and took multiple test drives. This ultimately led you to choosing the perfect XC90 model – congratulations! We'd ... read more

Soojin Kim's profile image
Soojin Kim 
a year ago

Greg was great to work with! He was prompt to assist when we walked in the dealership and made the sales process as smooth as possible. I’d recommend to anyone to work with Greg. He’ll take care of you and make the car buying experience a great one. Thanks again, Greg & team! 

Business response:

Thank you for the fantastic review! We're thrilled to hear that Greg made your car buying experience so smooth and positive. We understand car shopping can be stressful, so kudos to Greg for exceeding your expectations! We'll be sure to pass on your kind words to Greg – knowing he made your experience great and that you'd recommend him to others is a true testament to his customer service skills. The entire Crest Volvo Cars team appreciates your business! 

pekabeth's profile image
pekabeth 
a year ago

We bought a Volvo early this year and Tim helped us out so much, we went back this month and got another car. We live 3 hours west, but he is worth the trip!!! Thank you for your excellent customer service 

Business response:

Wow! Thank you for taking the time to leave such a fantastic review, and especially for going out of your way to return to Crest Volvo Cars! We're incredibly grateful for your business, and even more so to hear that Tim's exceptional customer service made such a positive impact. A three-hour drive is a true testament to the kind of experience Tim creates. We'll be sure to share your kind words with him – knowing he made such a lasting impression and helped you find the perfect cars is truly rewarding. The entire Crest Volvo ... read more

flip07in's profile image
flip07in 
a year ago

The Crest Volvo service department went above and beyond to fix my brand new XC60. The service light came on at 1500 miles which made me really anxious. I took it in and received a loaner. I was able to pick my car up within two days, but the light came right back on. Without even asking, Lyn sent a valet person to pick up my car at my work and leave me alone. It took quite a bit of time to fix it, but they were able to iron out all the problems. I am happy that I have continue to stay at Credt for all my servicing needs. 

Business response:

Thank you for taking the time to share your experience with our service department. We understand how concerning it must have been to have the service light come on in your brand new XC60, especially at such low mileage. We appreciate your kind words about our team going above and beyond to resolve the issue. Providing a loaner car and arranging pick-up and drop-off through our valet service demonstrates Lyn's commitment to exceptional customer care. We're happy to hear they were able to identify and fix the problem complete... read more

Sara's profile image
Sara 
a year ago

I had the best experience buying my car with Tim Warner @ Crest. This is my first car I bought by myself and Tim had made it very easy and seamless. It was quick and breezy. I’m really grateful for his service, dedication and kindness and patience. Jorge, Skye and Rachel as well were tremendously patient and nice to make this deal work for me and have helped me with the purchase. I’d highly recommend this team to anyone for best experience and to get themselves a great car as well. Thank you again Tim W. For you best service... read more

Business response:

Thank you for the fantastic 5-star review! We're so happy to hear that your first solo car-buying experience at Crest Volvo Cars was "easy," "seamless," and "quick and breezy"! That's exactly what we strive for at Crest Volvo Cars. It sounds like Tim Warner played a key role in making your experience positive. We appreciate you mentioning his helpfulness, dedication, kindness, and patience throughout the process. We'll be sure to pass on your kind words to Tim – he'll be thrilled to know he made such a big impact on your fir... read more

AnnaS's profile image
AnnaS 
a year ago

Wonderful experience dealing with Greg Bryan, Max Caplin and Crest Volvo when purchasing our Certified 2021 Volvo S90. Greg provided all the information we needed and anticipated what we would need! He responded quickly to all of our calls and emails. Crest Volvo Cars runs a First Class Operation. We couldn't be more thrilled with the vehicle, the extras that they willingly added, their facility and staff. Max Caplin in their Finance Department was also an absolute pleasure! We'd definitely drive again from Louisiana to Texa... read more

Business response:

Thank you for the fantastic review! We're absolutely thrilled to hear about your wonderful experience purchasing a Certified 2021 Volvo S90 from Crest Volvo Cars. It sounds like Greg Bryan truly went above and beyond to ensure a smooth and informative process. We appreciate you mentioning how he anticipated your needs, responded quickly, and provided all the necessary information. That level of attentiveness is what we strive for in all our sales associates. We'll be sure to pass on your kind words to Greg – he'll be delight... read more

Jainkay's profile image
Jainkay 
a year ago

Very easy to do business with. They were not pushy but pleasant and professional. Great support staff 

Business response:

Thank you for the fantastic review! We're delighted to hear that you found us easy to do business with. Our goal is to create a welcoming and pressure-free environment where you can feel comfortable exploring your Volvo options. It's especially rewarding to know that our staff struck the perfect balance – pleasant and professional without being pushy. We appreciate you acknowledging our great support team as well! At Crest Volvo Cars, we take pride in having a knowledgeable and friendly team dedicated to providing exceptiona... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,240 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.