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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,240 reviews
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Stouder17's profile image
Stouder17 
a year ago

Above and beyond expectations! My car was perfect when I picked it up. Felt like I was important to Crest Volvo. 

Business response:

Thank you for taking the time to leave this fantastic review! We're thrilled to hear that your experience exceeded your expectations. At Crest Volvo Cars, we strive to provide exceptional service and ensure your car is in top condition, and it sounds like we achieved both! We take pride in making every customer feel valued, and we're so happy you felt that way throughout your interaction with us. Thank you for recognizing our efforts! We hope you enjoy your perfectly serviced Volvo! Please don't hesitate to reach out to us i... read more

Jim@lsmgaming.com's profile image
Jim@lsmgaming.com 
a year ago

Andrew did a fantastic job! Especially impressed with an initial response email at night after hours. Worked with me on every issue or concern that came up. 

Business response:

We're thrilled to hear that Andrew provided such a fantastic experience! His dedication to exceeding customer expectations is truly commendable. We're especially impressed that Andrew responded to your initial email after hours. That extra effort shows his commitment to providing exceptional service, and it doesn't go unnoticed. Andrew's willingness to work with you on every issue or concern throughout the car-buying process ensures a smooth and stress-free experience. That's exactly what we strive for at Crest Volvo Cars. T... read more

Hh's profile image
Hh 
2 years ago

Ally took great care when I came in for my appointment for my maintenance and other issue I was having 

Business response:

We're so glad to hear Ally took great care of you during your recent appointment! Our team strives to address all your needs, and it sounds like Ally did just that. Thanks for letting us know! 

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cathy 
2 years ago

When you have an appointment, they get you in quickly and efficiently and are very helpful and friendly. Rental car process also very easy 

Business response:

Thank you for taking the time to leave this review! It's fantastic to hear that your recent appointment was a positive experience. We appreciate you acknowledging that we get you in quickly and efficiently when you have an appointment. We value your time and strive to minimize waiting. Our team is committed to providing exceptional customer service, and we're glad you found them helpful and friendly. Knowing the rental car process was easy is a big compliment! We understand that sometimes a rental car is necessary, and we wa... read more

yvonnea71's profile image
yvonnea71 
2 years ago

Barry and Max were wonderful! They made my first car buying experience in 20 years, absolutely amazing! I had no intention of leaving with a car on Saturday, but the expertise and kindness of your staff helped me get over my car buying anxiety. 

Business response:

This review made our day! Thank you so much for sharing your experience, especially since it was your first car purchase in 20 years. We understand car buying can be stressful, and we're so happy to hear that Barry and Max were able to turn that anxiety into an amazing experience! Their expertise and kindness are exactly what we strive for at Crest Volvo Cars. We'll be sure to pass your kind words on to them – they'll be thrilled to know they made such a positive impact. Congratulations on your new car! 

TL's profile image
TL 
2 years ago

Excellant customer service, have been going there for years.Always trust their advice on repairs.Vey dependable. 

Business response:

Thank you for the fantastic review! We truly appreciate your loyalty and trust in Crest Volvo Cars for years. It means a lot to know you consistently receive excellent customer service and dependable advice on repairs. We strive to build long-term relationships with our customers by providing exceptional service and trustworthy guidance. We look forward to seeing you again soon and continuing to be your trusted partner in car care. 

VIVELEGUERRE's profile image
VIVELEGUERRE 
2 years ago

As always an excellent experience Lyn Ford is the best it’s always a pleasure to get work done at Crest. 

Business response:

Wow, thank you for the kind words! We truly appreciate your continued business and for recognizing Lyn Ford's excellence. Lyn is a valuable asset to our team, and we're thrilled to hear they consistently provide a positive experience for you. We look forward to seeing you again at Crest soon! 

skipsap1946's profile image
skipsap1946 
2 years ago

Mr. Locke Reynolds exhibits outstanding inter-personnel skills in establishing a relationship with the customer. Has the ability to get the client to "like & trust" him and his role within the dealership. Finance Department is one of the most difficult areas in a dealership to establish a bond with the customer because they are promoting a non-tangible purchase item and the most important last impression a car buyer has in the buying experience when he walks out off that office! 

Business response:

We are incredibly grateful for your kind words about Locke Reynolds! Building trust and positive relationships with our customers is a top priority, especially in the finance department. You're absolutely right, it's a crucial part of the car-buying experience. We're thrilled to hear Mr. Reynolds helped you feel comfortable and confident throughout the financing process. His ability to build rapport and trust makes a significant difference. Thank you for recognizing his talent and for letting us know how much you appreciate ... read more

mammachipmunk's profile image
mammachipmunk 
2 years ago

Everyone was welcoming and friendly to work with. Answered all my questions. I would go back 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,240 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.