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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Staff is great specially service advisor and loan car reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Original calls made into call center went days before I had to call back and get directly with the service department. Once I reached service directly, everything was great. Mark was very helpful, detailed oriented and took care of everything we discussed.
Business response:
Thank you for your positive review!
So far my needs has been met. I brought my vehicle as scheduled and was provided by a loaner. My experience went smooth. I had no complaints.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Excellent experience. Nancy and Max are fantastic to work with. My sales team was helpful, made this easy, and most all made this a personalized experience for me. They went above and beyond and committed to getting this done for me.
Business response:
Thank you for your positive feedback, from all of us here at Crest Volvo Cars!
Excellent service and open early hours during the morning. Each to find and reach location on Hwy 121. Extremely nice waiting room with free hot coffee, tea, water and snacks.
Business response:
Thank you for your positive review!
Great Customer Service! Excellent Communication through out any Service Process. Very Professional. I would absolutely recommend Crest Volvo. Mark Arebalo is A+ in the Service Dept.
Business response:
Thank you for your positive feedback, from all of us here at Crest Volvo Cars!
Love the new facility on 121. Keith Wiedmann has always taken great care as my service representative. Love Volvo, Have been driving Volvo’s since 1979.
Business response:
Thank you for your positive feedback!
Nice service personnel but i was asked for $199 for a fully inspection on noise diagnostics. Fixed something else and charged about $1200 to do INJECTION INTAKE SERVICE WITH THROTTLE BODY CLEANING. Recommended to change the timing belt said as maintain schedule due, but did not check AC belt ( a noise still there when AC was on and they could not find out a worn out AC belt which totally broke and fell down in a month later) , disappointed it! Would like to talk with top Mgt team to improve their technical team.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact Jeremi Chapman at Jchapman@crestvolvocars.com at your earliest convenience.
The new location, in Frisco (again), is a welcome sight. We have been Crest loyal customers through three relocations. This is the best! Lyn Ford has always taken exceptional care of all of our (4) Volvos! Thank you to your service department for great customer care after the initial purchase!!!
Business response:
Thank you for your positive feedback, from all of us here at Crest Volvo Cars!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 8,857 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.