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6020 State Highway 121, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Great Service Representative First visit to Crest after buying from Park Place and taking my vehicle to them for service for the first few times. David was by far the most excellent service representative I've dealt with since owning cars in general. I use to think Honda had the best service reps. Park place Volvo never really impressed me. The moment David got started with the process till I drove off the lot, he was very informative, professional, and pleasant to work with. Spent extra time explaining some difference quest... read more
Business response:
Thank you for your positive feedback!
Unexpected Problems but Excellent service I thought I had one problem, ended up with 2 major issues that required my car to be kept longer than anticipated. My service manager Jordan called me immediately to update on the change. He reassured that my warranty would cover the repairs. He also provided worse case scenario for timeframe but ensured he would call to confirm. He was amazing throughout the process when I picked up my vehicle.
Business response:
At Crest Volvo Cars, our reputation is one of our top priorities. Your positive review is what we are always striving for!
Excellent Customer Service Billy and Christopher worked really hard to seal the deal. I appreciate everything! They were very polite and knowledgeable about the car I wanted to purchase.
Business response:
We appreciate you taking the time to leave us a positive review!
Crest Volvo delivers top tier service Every interaction that we’ve had at Crest Volvo has been spectacular! Our salesperson Selwyn Harris sealed the deal and service always delivers! We will be return customers for our next Volvo!
Business response:
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
Fluid sales process This was my second encounter with Crest. The first was not as great, but this time it was awesome! My wife and I had the pleasure of working with Barry Pinlac, Duncan McPhail, and Jorge Ramirez. All made the process seem as streamlined as possible. Barry and the Crest team did a great job!
Business response:
Thank you for your positive feedback!
Great Place!!!! I am overall very pleased with my experience at Crest Volvo. I have what I consider a great relationship with My service advisor Lyn Ford. He is always there to take care of the issues. I have purchased 3 vehicles from them, and all has been a really good experience.
Business response:
At Crest Volvo Cars, our reputation is one of our top priorities. Your positive review is what we are always striving for!
Professional, courteous service advisor Great customer service, comfortable waiting room. Easy to get a loaner or easy to wait.Can’t wait til spring2020 when dealership moves back to hey 132 ad it is closer to my home
Business response:
We appreciate you taking the time to leave us a positive review!
Stellar service, every time! I'm only writing this a few days later because I've had guests from out of state. As usual, Crest delivered very professional service, done by qualified and well trained people. Both service advisors I talked to (Jordan Farmer and Keith Wiedmann) answered my questions with knowledge and patience and kept me up to date. My V60 received a complementary wash as well! My car runs great, and this is thanks to the people at Crest. Wonderful experience altogether!
Business response:
We appreciate you taking the time to leave us a positive review!
Barry Pinlac is a ROCKSTAR!! Barry went above and beyond selling us a new Volvo. He made buying our first Volvo an outstanding experience. No high pressure....just there to answer questions and deliver what we asked for. Highly recommend Barry and Crest!!
Business response:
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
Crest Volvo Cars has a 4.7 star rating with 8,874 reviews.
Crest Volvo Cars is open now. It will close at 6:00 p.m.