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Critter Care

4.7

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Location details

4287 Eldamain Road, Plano, IL, 60545, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to Midnight
SunClosed
4.7431 reviews
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Heidi Kauffunger's profile image
Heidi Kauffunger 
recommend  Recommended
6 years ago

We recently went for the first time. Great exam, patient vet and excellent care were provided. 

Business response:

Thank you so much for your kind words, Heidi. We really appreciate you taking the time out to share your experience with us. It was great to meet you and Killer! Hope to see you and your loved one soon! Critter Care 

Stephanie Rasmussen's profile image
Stephanie Rasmussen 
recommend  Recommended
6 years ago

I've been going to Critter Care for 9 years since I first moved out here and got my first pet. The staff is great and really care for my furry kids. I love the location and the barn building and especially seeing the horses. 

Business response:

Hi Stephanie. We loved meeting your new puppy! Thank you for being such a dedicated pet owner. 

Becky Read's profile image
Becky Read 
6 years ago

We took our dog there three weeks ago due to weight lose. They did X-ray and blood work said she does not have cancer. Well a week in a half later my dog got sick took her to Yorkville hospital she had to have surgery and guess what she has cancer. They notice weight loss last year but wasn’t concern about it. Never going back 

Business response:

Hey Becky, thank you for the feedback. We strive to be the best at what we do and deeply care about the safety and well-being of all of our patients. We’re very passionate about our work, which is why we take this feedback so seriously. We are sorry to hear about your pup, and hope she is improving. If there is anything you wish to discuss, please do not hesitate to reach out. 

Elaine Yoakum's profile image
Elaine Yoakum 
recommend  Recommended
7 years ago

Dr Robbins is so knowledgeable and caring. He’s like the Marcus Welby of the dog world! The staff is also great! Highly recommend! 

Business response:

Thanks Elaine for your glowing recommendation! Marcus Welby is a wonderful comparison. We agree!!! 

Gail Gauger's profile image
Gail Gauger 
recommend  Recommended
7 years ago

Amazing staff!! Thank you!! 

Business response:

Thank you Gail! We love visits from you and Harley and appreciate you trusting us with his care. 

Barb Klermund's profile image
Barb Klermund 
recommend  Recommended
7 years ago

Critter Care had taken care of my dogs for 8 years now. They are always friendly, knowledgeable, and patient. I highly recommend them. 

Business response:

Thank you for your generous feedback, Barb! Our team looks forward to seeing you and your sweet pups again soon. 

Renee Ihrig's profile image
Renee Ihrig 
7 years ago

Thanks for a nice quick visit for Tommie and Jerry! 

Business response:

Thanks for bringing the boys in for their Annual Exam! It was great to meet you all and we look forward to being a part of their care. The Doctors and Staff at Critter Care 

Susie Sundblom's profile image
Susie Sundblom 
7 years ago

I love this Vet office! I have recommended Dr Robbins to friends because I'm convinced he speaks cat. Even my girl that is usually a beast when handled approves of him. I also had great support and help from him, Dr Peterson, and the whole staff with a previous cancer cat. They could have milked me dry on that boy, but didn't. I've run into staff at the grocery store who asked after my pets by name. These people really care about my critters. 

Business response:

We are very touched by your comments. We're grateful for the opportunity to be a part of your health care team! 

Ariel Teresa Velez's profile image
Ariel Teresa Velez 
7 years ago

Took my chihuahua with skin ailments to the dermatologist and the vet simply examined him, claimed it was allergies and gave me apoquel to give my dog. (And also took about $144) Another week later, my dog's hair continued to fall out and his skin got redder and more lesions. I stopped giving him the apoquel that same week and I then took him to another vet for a second opinion and he took skin samples, properly examined him and said that it was MITES. After giving the proper diagnosis, they gave me the items needed to help ... read more

Business response:

Ariel, we take your feedback very seriously and are sorry to hear you feel this way. We have reviewed our records and they show that our doctor recommended a skin scrape to determine if your pup had mites. Unfortunately, you declined and decided to start with apoquel. We would be happy to discuss all treatment provided and recommendations made should you wish. Please do not hesitate to give us a call. 

Frequently asked questions about Critter Care

How is Critter Care rated?

Critter Care has a 4.7 star rating with 431 reviews. 

When is Critter Care open?

Critter Care is closed now. It will open at 8:00 a.m.