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2305 N Gateway Ave, Unit 4, Harriman, TN, 37748, United States
Get directionsYou have done a fantastic job through your change over of ownership except cleaning people too fast off of Valium. The doctors should be able to establish whether or not they individually want to continue to help people with benzodiazepine prescriptions. A blanket policy is not in the best interest of all the patients. However, The doctors at your establishment are wonderful and the support staff is very caring and I've come to think of these people as a second family as I have been a patient for a while. They're very profes... read more
It is a wonderful and caring place I had hoped to continue my care there but not using my insurance is gonna force me to go somewhere that does. Please fix this problem soon. In all my years of experience with addiction your center is the first place to make a real difference. Thank-you for all the hard work.
Wonderful I appreciate all the drs and nurses risking everything during in crisis.
The wait was way to long just to see a doctor for 10 seconds
Business response:
Thank you for providing your feedback and letting us know about this issue, Shane. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Think my dr was out it put me there for 3 hr. I think could have been quicker maybe next time
Business response:
Thank you for providing your feedback and letting us know about this issue, Rodney. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
The pharmacy was out of films but had tablets been dealing with it for two days and can’t get any help from this clinic. They just want the money once they have it they are done
Business response:
Thank you for providing your feedback and letting us know about this issue, Jeffrey. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
It's a great facility to get the medication you need to recover from opiate addiction
Business response:
Hi Heather, thank you for submitting your review with us. We noticed that you gave us a 2 star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you with any questions or concerns you may have. Thank you again!
Seems to change every time I go in there on how things are being done now have to sit and wait for a group counseling have to wait till they get ppl to have one
Business response:
Thank you for providing your feedback and letting us know about this issue, Shane. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Still don’t take working people insurance .taking 2+ hours for visit. Now closed on Friday. Should open on Saturday for working people ONLY. Now that the visits are so long it’s costing me a days pay on top of the $375.00 and meds. Now that the non-workers get everything free they are selling there meds cheaper than I pay in the pharmacy. I don’t think anyone really thought that through. I’ve been approached twice at the pharmacy with people trying to sell me there’s cheaper than the drug store. I’m not going to lie I’ve bee... read more
Business response:
Hi Eric Poe , thank you for submitting your review with us. We would love to assist you with your inquiry. You can contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns. Or you can reach out to our patient engagement center at 800-805-6989. Thank you again!
Crossroads of Harriman has a 4.5 star rating with 557 reviews.
Crossroads of Harriman is open now. It is open 24/7.