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Crossroads of Harriman

4.5

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Location details

2305 N Gateway Ave, Unit 4, Harriman, TN, 37748, United States

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4.5557 reviews
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LISA H.'s profile image
LISA H. 
5 years ago

You have done a fantastic job through your change over of ownership except cleaning people too fast off of Valium. The doctors should be able to establish whether or not they individually want to continue to help people with benzodiazepine prescriptions. A blanket policy is not in the best interest of all the patients. However, The doctors at your establishment are wonderful and the support staff is very caring and I've come to think of these people as a second family as I have been a patient for a while. They're very profes... read more

MICHAEL S.'s profile image
MICHAEL S. 
5 years ago

It is a wonderful and caring place I had hoped to continue my care there but not using my insurance is gonna force me to go somewhere that does. Please fix this problem soon. In all my years of experience with addiction your center is the first place to make a real difference. Thank-you for all the hard work. 

CREDA B.'s profile image
CREDA B. 
5 years ago

Wonderful I appreciate all the drs and nurses risking everything during in crisis. 

Gage L.'s profile image
Gage L. 
2 years ago

The wait was way to long just to see a doctor for 10 seconds 

Business response:

Thank you for providing your feedback and letting us know about this issue, Shane. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

RODNEY W.'s profile image
RODNEY W. 
3 years ago

Think my dr was out it put me there for 3 hr. I think could have been quicker maybe next time 

Business response:

Thank you for providing your feedback and letting us know about this issue, Rodney. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

JEFFREY F.'s profile image
JEFFREY F. 
3 years ago

The pharmacy was out of films but had tablets been dealing with it for two days and can’t get any help from this clinic. They just want the money once they have it they are done 

Business response:

Thank you for providing your feedback and letting us know about this issue, Jeffrey. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

HEATHER M.'s profile image
HEATHER M. 
4 years ago

It's a great facility to get the medication you need to recover from opiate addiction 

Business response:

Hi Heather, thank you for submitting your review with us. We noticed that you gave us a 2 star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you with any questions or concerns you may have. Thank you again!  

Gage L.'s profile image
Gage L. 
4 years ago

Seems to change every time I go in there on how things are being done now have to sit and wait for a group counseling have to wait till they get ppl to have one 

Business response:

Thank you for providing your feedback and letting us know about this issue, Shane. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

ERIC P.'s profile image
ERIC P. 
4 years ago

Still don’t take working people insurance .taking 2+ hours for visit. Now closed on Friday. Should open on Saturday for working people ONLY. Now that the visits are so long it’s costing me a days pay on top of the $375.00 and meds. Now that the non-workers get everything free they are selling there meds cheaper than I pay in the pharmacy. I don’t think anyone really thought that through. I’ve been approached twice at the pharmacy with people trying to sell me there’s cheaper than the drug store. I’m not going to lie I’ve bee... read more

Business response:

Hi Eric Poe , thank you for submitting your review with us. We would love to assist you with your inquiry. You can contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns. Or you can reach out to our patient engagement center at 800-805-6989. Thank you again! 

Frequently asked questions about Crossroads of Harriman

How is Crossroads of Harriman rated?

Crossroads of Harriman has a 4.5 star rating with 557 reviews. 

When is Crossroads of Harriman open?

Crossroads of Harriman is open now. It is open 24/7.