Crossroads of Harriman

Name: Crossroads of Harriman
Address: 2305 N Gateway Ave, Unit 4, Harriman, TN, 37748, US
Telephone: (800) 805-6989
Rating: 4.5

4.5

Addiction Medicine
Harriman, TN

About this business

Healthcare Addiction Medicine

Location details

2305 N Gateway Ave, Unit 4, Harriman, TN, 37748, United States

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4.5557 reviews

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CARL D.

5 years ago

Taking off work once a month is hard enough...having to take off every 3weeks is very hard to do...afraid it’s going to cause me to lose my job!!!

Business response:

Thank you for providing your feedback and letting us know about this issue, Carl. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.

Garland U.

5 years ago

I was told you would be accepting insurance soon,that was almost a year ago. So when is this going to happen?

Business response:

Thank you for your feedback, Garland. Our TN clinics are not taking insurance at this time. If you have any questions, please contact us at 800-805-6989 for assistance.

MARK M.

5 years ago

I had an appointment scheduled for friday the 14th at 400 o'clock and when i showed up for my appointment they was closed. I need to have an appointment set for this coming Friday at 4 o'clock with no issues.

Business response:

Hi Mark, please contact us at 864-448-0705, and our patient liaison would be happy to assist you. Thank you!

HEATHER M.

5 years ago

Couldn't ask for no better in my opinion!

Robert t.

5 years ago

I had a tele conference set up for 1050. I was on there from 1045 to 1150 and no one ever connected the meeting. I wasnt able to see the doc and ive been out of my suboxen since Friday.

Business response:

Thank you for providing your feedback and letting us know about this issue, Robert. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 805-6989 and we'd be happy to help you out.

ERIC P.

5 years ago

Making us come in twice a month is very hard on the working people. Especially since you all have quite opening on one Saturday a month. Going twice a month means 2 co-pay and 2 days missing work.

Business response:

Thank you for providing your feedback and letting us know about this issue, Eric. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.

LISA P.

5 years ago

Normally I am pleased but this time was very concerning. I usually pay for 1 month of suboxone at $375. This time they said I could pay for 1 month but would have to come back in 3 weeks and only get 3 weeks worth of suboxone. I will not be in town at the three week date so therefore they had me pay $250 for two weeks and then I will go back in two weeks and pay $250 more. So basically I am paying $500 just to receive one month of medication. I do not understand why?

Business response:

Thank you for providing your feedback and letting us know about this issue, Lisa. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are currently looking into this concern. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.

Roger A.

5 years ago

Very disappointed, I go to Harrimon tn, they said I have to come twice a month now, and the dr's are not allowed to write prescriptions for my blood pressure meds, I've been a good patient for 5 years, never failed a drug screening, sad to go but looking for a new dr

JEAN PASCHAL S.

5 years ago

I have been going there for 3 years. I have never been so upset. Do to the covi 19 I understand why we have to set in our car until it's time for the appointment. Well on last month visit the man that I don't know his name but he comes and write down who is there on his clip board who is there. Then we are called once it's our time Well this visit he never came out to write who was there so at 9 we all get out of our car go to the door and there was about 15 of us He had let 3 go in. The 3 he let go in slipped him money to... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Jean Paschal. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.