Crossroads of Harriman

Brian C. 

on Birdeye

4 years ago

First of all I'm using voice to text speech on an Android phone so there may be errors I seen a new doctor via telemed due to ice storm in my area in Rockwood or Harriman Tennessee or CTC is located this mail doctor very professional very intelligent and very professional and I like that I've been in treatment since I was 17 or 18 years old and I am now almost 42 I can't wait to meet this doctor in person well over video med which I can do from home too people that have the internet access that don't want to come in the offi... read more

Gage L. 

on Birdeye

4 years ago

My appointment gets rescheduled the same day when I have to drive an hour away then my next appointment was two different days in the same month then it was two different times on the same day being 2 hours apart I see that scheduling is a big issue here we are made to cancel within 24 hr but they do it the same day as your appointment some lady there is very rude when trying to explain that I can’t show up times in the same month I was told that by end of year that’s what is going to happen if so I will not be continuing ... read more

ERIC P. 

on Birdeye

4 years ago

Ever since the corporation has taken over its gotten a little worse by the month. There is a major problem with scheduling it needs to be managed a lot more than it is. I’ve been a patient for many years at the Harriman office and I knew when all the staff quit something bad was going to happen. I’m not saying anything bad about the new staff but I really liked my previous doctors they really seamed to care. Now everyone is getting cut back on there meds but the price for the office visit is the same. I drive an hour one way... read more

TOMMY T. 

on Birdeye

4 years ago

It’s awful I was supposed to have got my medicine today.but did not multiple people said it was sent to Pharmacy at Food City Dandridge Tennessee Highway 25/70 that meets Highway 92 . I don’t understand was supposed to have had my medicine yesterday. Call multiple times was awful last month had to wait for 4 1/2 hours to five hours been going for five years approximately.Was having car trouble yesterday so I called and I’ll ask May I reschedule till today they said no problem at all . Experience has been terrible bad atti... read more

SHANNON E. 

on Birdeye

4 years ago

It’s just getting longer and longer a wait each month.. I’ve been coming for years and just lost tenncare after having it for years. Now that my husband makes more money we don’t have it anymore and was only able to use the tenn care insurance for one month. Now my husband and I have Aetna through his work- I can’t use it.. the state is cutting the medicine available so now I feel like I’m paying a lot more for less as well. I know the doctor can’t control the state or federal laws but then I would think you could either tr... read more

John d. 

on Birdeye

4 years ago

I don’t like coming every 3 weeks. I find it greedy from a business stand point, and as a full time working mother/business owner, it’s a pain to pull off. Hire another doctor if it’s really about the numbers. Used to love this place. I only stay because of Dr. G. The place is cold and feels like it’s just there for profit now, not to really help addicts or hold anyone accountable. This always happens when a corporation gets involved. Sad. 

MICHAEL S. 

on Birdeye

4 years ago

The staff in Harriman are really good people but I'm going to be forced to find another doctor if you all do not start the insurance for Blue Cross and Blue Shield of Tennessee very soon I've been very patient. This is costing me a lot of money thanks for allowing me to give some input 

CHAD G. 

on Birdeye

4 years ago

Great I just wish it went a little quicker I work and I can’t be away from work all that long I’m not bitching I just need it to get in and out a little quicker but the staff and everybody are awesome people I really like them all good job 🙂 

MARY T. 

on Birdeye

5 years ago

I like many of your patience only get paid on the first of the month or the third of the month and it's not much. The last time I saw you I like always paid for my monthly visit expecting it to be like always and I was never told anything different but after paying it I saw the doctor and he said that the owner wouldn't let him write no more than 24 days supply for that month and I would have to come back to get the rest. I live in Kentucky and I barely got enough money gathered up to have someone to bring me back then they ... read more