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Crossroads of Indiana

4.6

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Location details

655 Church Street, Indiana, PA, 15701, United States

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4.6216 reviews
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KRISTI R.'s profile image
KRISTI R. 
4 years ago

My office experience couldn’t be better. I have a huge complaint about the fact that there is no way to get I touch with the office from home. I wanted to know the time of my appointment and there was no way to call in I discovered. Actually, the 800 listed has options that make no sense, it doesn’t even seem like it is Crossroads. It was giving me options for a bunch of states, but non of them were Pennsylvania??? It was baffling!! I told the staff. I really hope this is fixed fast because it’s awful!!!!! What if someone i... read more

Business response:

Greetings, Thank you for contacting Crossroads. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out. 

ASHLEY K.'s profile image
ASHLEY K. 
4 years ago

Being accused of using a substance that I’ve NEVER used . I was bumped down from monthly to biweekly over a false positive. I am not happy about it at all 

Business response:

Thank you for providing your feedback and letting us know about this issue, Ashley. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you. 

Sean D.'s profile image
Sean D. 
5 years ago

The lady Dr Wilkosz would not hear a word I have to say. I’m months clean and she said I need inpatient which is crazy to me cuz that’s what people do that don’t have stable support systems. Also that’s what people do in beginning stages of recovery and I’m not at the beginning anymore. Also wouldn’t fill my script. Which is fine I’m going somewhere else for the shot ina few weeks so I don’t need them anyhow which is what I was trying to tell her. But anyway she basically belittled me and made me feel like my progress was ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Sean. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you. 

CRYSTAL E.'s profile image
CRYSTAL E. 
5 years ago

I don't know why I had to take a ruin and a mouth sworn. That seems like a waste of time and money.l 

Business response:

Thank you for providing your feedback and letting us know about this issue, Crystal. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you. 

APRIL S.'s profile image
APRIL S. 
5 years ago

My only problem with the program is the Dr, Patricia Wilkoz. 

Business response:

Thank you for providing your feedback and letting us know about this issue, April. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you. 

ALEXANDER P.'s profile image
ALEXANDER P. 
5 years ago

No hassle no forced therapy 5 days a week they’re just there to help people who have a problem nothing else no extras tacked on like the open door and other places that help you through but feel they have control over you and force you to go to therapy 3-5 days a week 5 ⭐️ 

Frequently asked questions about Crossroads of Indiana

How is Crossroads of Indiana rated?

Crossroads of Indiana has a 4.6 star rating with 216 reviews. 

When is Crossroads of Indiana open?

Crossroads of Indiana is open now. It is open 24/7.