Crossroads Treatment Center

4.6

Addiction Medicine
Pittsburgh, PA

About this business

Healthcare Addiction Medicine

Location details

4105-07 Penn Ave., First Floor, Pittsburgh, PA, 15224, United States

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4.6506 reviews

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MARY B.

5 years ago

It was good

Pamela C.

5 years ago

Always a great & friendly experiance

BRYAN R.

2 years ago

I hate that Dr and if she doesn’t understand anxiety and depression she should work in a different field. Please put me with Dr Cohen.

Business response:

Thank you for providing your feedback and letting us know about this issue, Bryan. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.

ZACHARY K.

3 years ago

Very nice fair and not dealing with peoples bullshit plus I love my dr she is so nice

Business response:

Hi, Zachary. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

KELLY H.

4 years ago

I did not like talking to my doc. I shouldn't be questioned about other medications that I'm taking that are legal and helping me.

Business response:

Thank you for providing your feedback and letting us know about this issue, Kelly. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.

MARGOT W.

4 years ago

I was scheduled to get my sublocade shot and waited for over 2 hours to be seen. Once I was seen, I was told they didn’t have a shot for me and that I would have to be prescribed suboxone strips instead. The whole purpose of my appointment was to get my sublocade shot which they were aware of when the appointment was made so I don’t understand how the shot never got ordered. Now I have to wait two weeks to get the shot.

Business response:

Thank you for providing your feedback and letting us know about this issue, Margot. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.

BRENDA W.

4 years ago

I did nit get to have my doctors appointment in person and I only received half my medication

Business response:

Hi Brenda, thank you for submitting your review with us. We'll be happy to assist you with your inquiry. You can contact our patient liaison by email on our website (located in the 'Contact Us' section). Or you can reach out to our patient engagement center at 800-805-6989. Thank you again!

KIM L.

4 years ago

my appts we messed up and I am 3 days without meds now

Business response:

Thank you for providing your feedback and letting us know about this issue, Kim Lucy. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.

CHELSEA B.

4 years ago

I am pregnant and was trying to let someone know so I can switch medications. The customer service are rude and I couldn’t get ahold of my office so she scheduled me here to have a zoom call with someone and no one ever answered my call!!! I called customer service half way through the zoom not being answered she said I was checked in and she would let them know that I was still waiting but they would be there till 6 to just stay on the call!! I did that during my nephews birthday party for almost an hour! No one ever answer... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Chelsea Bennett. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.