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Crossroads Treatment Center
- Addiction Medicine
- Pittsburgh, PA
About this business
Location details
4105-07 Penn Ave., First Floor, Pittsburgh, PA, 15224, United States
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The doctor I seen was amazing !! The lady doing drug test needs her job reviewed!!!! Taught how to preform a drug test!!! No gloves worn dipped in pee for 2 seconds and marked as failed!!! Been clean for 12 years never had a problem!!! Because I don’t touch anything other then my meds!!!!Left office bought a 14 panel drug test at Walgreens and the only thing I filed for was bup my medication!!!! Not ok at all thank god the doctor was amazing!!!! I was devastated and asked over and over to Retest or show me the test neithe... read more
Never have the same doctor! Some don’t care what type of treatment you are on. And god forbid if your honest with them.
Business response:
Hello Tina Titus. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact us with any questions or concerns by calling (800) 805-6989, and we'd be happy to assist you. You can also contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns.
It really surprised, When completing the second part of the survey how encouraging the questioning was ..to the community of clients ,tha have an live in supporting structures of recovery to know tha outside of friends and family..Others care !!!
Business response:
Thank you so much for your kind words, Terri. We really appreciate you taking the time out to share your experience with us.
Had to wait 25 mins to be seen. Was told I had to fit therapy into my schedule even though I've been clean for nearly a year and work 50 hours a week.
Business response:
Thank you for your feedback, Kelsey. We appreciate you taking the time to share your experience. All of our patients are required to attend therapy at least once a month. If you have any future concerns about the wait time, please contact our patient liaison at (864)448-0705 for assistance. Thank you again for reaching out!
It was Excellent, i have problems with Zoom mtgs. But the young lady directed me on exactly what to do and she calmed me down. Crossroads has ALWAYS treated me kind and courteous.
Business response:
Hi Thomas, thank you for submitting your review with us. We noticed that you gave us a one star rating and were wondering if you can give us any feedback to help us improve. You can email your response or contact our patient liaison at 864-448-0705. Thank you again!
Nice staff that doesn’t make you feel like you’re a bad person and the zoom calls help make it easier when you can’t drive to an appointment
Was another issue with the 3$copay. So my medication was not shipped out and I was considered a no show which really made me feel some type of way. Out of the 8mths going there, 2 months went smoothly. Always an issue with the co-pays 🤨 Considering what the heck is going on with the pandemic and ppl not working, they should be ashamed of themselves. Sadly some had to self medicate because of this. And not to mention the woman with the accent who usually answers the main number... Ignorance gets you NOWHERE. She should not b... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Melissa. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I have been discriminated against. I asked not to see dr petti. Or whatever her name is. My urines are clean and my dr who writes my anxiety medication sent a letter in confirming my diagnosis w SEVERE PTSD,AND HAD MONTHLY WAS HAPPY BECAUSE THAT WAS LIKE A REWARD FOR THE CLEAN URINES IVE BEEN GIVING. STILL NOW TAKIN AWAY BECAUSE MY CLONIPIN ISNT SHOWING UP IN URINE, BUT SHOWS UP ON ANY OTHER TEST INSTEAD OF TAKING A PRIVILEGE AWAY. NOT MY FAULT. I BEGGED FOR ANY TEST. SO NOW I GO SEE DR WOLFE WHO IM PETRIFIED OF ... CANT WA... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Sharon. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
They understand you. They don’t judge you . They care About got.
Frequently asked questions about Crossroads Treatment Center
How is Crossroads Treatment Center rated?
Crossroads Treatment Center has a 4.6 star rating with 506 reviews.
When is Crossroads Treatment Center open?
Crossroads Treatment Center is open now. It is open 24/7.