Crossroads Treatment Center

ROBERT M. 

on Birdeye

5 years ago

Change of doctors turned into a change in prescription. Different doctor (from Philadelphia). Was on teleconference and didn’t understand how my situation was already discussed with everyone. I. E. PCP, crossroads doctors and pharmacy. So she decided that I was to be put back on 2 weeks instead of monthly like I have been. (I’ve been doing this since 2011) Quite a pain in the ass. Now I have to reschedule with original doctor to resolve problems. Also, had to reschedule because of problems wit... read more

HEIDI S. 

on Birdeye

5 years ago

The girls in the office that I go to are wonderful however I have been having an ongoing problem for about 4 months now and no one seems to care when I call they just hang up on you or they don’t answer you and you just get tired of saying hello and hang up bc obviously they can’t handle their job!! If someone could call me back at 724-812-7471 I would appreciate it and at this point I need to speak with a supervisor! 

DAVID G. 

on Birdeye

5 years ago

Everything was fine except for being told I need to wear a mask in the building besides it not actually being a law I have asthma and can not wear a mask and consume my own carbon dioxide all day. Medical and food service can not be denied for a medical condition. Asthma is a medical condition. 

JOHN B. 

on Birdeye

5 years ago

Did fine but Doctor threatening to throw me off program because I missed an appointment. 

CRAIG L. 

on Birdeye

5 years ago

I've been receiving sublocade shot now for about 6 months I went to go receive my shot the first time I went down there they didn't have it he told me to contact Leah so I did so I went back down the second time after she said they approved it they said when they got there nobody was there to sign for it and then the third time I went down there they finally had it so I had to make three trips down there because one Leah didn't approve to send it out two they delivered it and nobody was there to sign for it and this isn't th... read more

MICHAEL G. 

on Birdeye

5 years ago

ARS used to be a terrible company. If im not mistaken, it is now under new ownership and its now a lot better. 

KAREN L. 

on Birdeye

5 years ago

Patients should not be scheduled causing not to follow the social distancing. Due to the pandemic, you should schedule according to the seating arrangement. It was awful to have to go outside or stand to feel safe from the transferred virus 

CHRISTINE K. 

on Birdeye

5 years ago

I'd like a director to call me I refuse to see Dr bedi she was rude didn't want to listen to me yelled accusing me of selling my subs saying I have low levels said she will terminate me I been taking my medicine as prescribed then she wrote me strips I'm supposed to be on pills I didn't notice till I got home from the pharmacy I took two doses got sick was freaking out panicking I never have that issue on name brand Subs or my sub pills now these generic ones taste different I never been so sick and unable to sleep . I come... read more

Cindyjo M. 

on Birdeye

5 years ago

On My appointment day , April 3rd, I woke up at 4am so sick I could hardly talk. I was coughing and it hurt bad just to get words out. I called to report that and cancel. The Women I talked to said that Virtual appointments didn't start to next week so I had to go into the office. Now She could hear how sick I was having a hard time just to talk. I said I'm sure They don't want Me in there and She said "Well You have to". I'm not that stupid & IGNORANT to go in with a fever & coughing. I was at a loss for words when She sai... read more