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Crossroads Treatment Centers

4.8

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

75692, United States

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4.816,851 reviews
Aimee G.'s profile image
Aimee G. 
3 years ago

Awesome thanks! Always make it convenient. 

Business response:

Hi, Aimee. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

JIMMIE L.'s profile image
JIMMIE L. 
3 years ago

Everything is going great there thank you 

Business response:

Hi Jimmie, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!  

ASHLEY C.'s profile image
ASHLEY C. 
3 years ago

Quick and easy…works around my schedule. Great people, doctor’s and nurses, front desk people are all great. 

Business response:

Hi, Ashley. Thank you for taking the time to rate us! 

Tracy B.'s profile image
Tracy B. 
3 years ago

The counselor I have is great. She helps me on a weekly basis and is always giving me new tools to help me in my recovery. Everyone is very polite and helpful. 

Business response:

Hi, Tracy. Thank you for taking the time to rate us! 

MARINE L.'s profile image
MARINE L. 
3 years ago

Thank you for the front desk lady who helped me with my appointment issues. I really appreciate her work. She is very professional, kind and willing to help .I felt that she really does care about the clients. If I could I would give her hundred stars !!!! 

Business response:

Hi, Marine. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Shayla M.'s profile image
Shayla M. 
3 years ago

Needs better communication with clients about changes and expecting the clients to handle the changes immediately. For instance payment changes aren’t told in advance and then telling the clients either they pay without notice or they cannot dose. Counselors need to focus on a recovery plan and activities with the clients and not just drug test and dose. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Shayla. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Stacy S.'s profile image
Stacy S. 
3 years ago

Excellent treatment from each & every staff member. Any time I run into someone, I always HIGHLY recommend your treatment facility. 

Business response:

Hi, Stacy. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Gregory J.'s profile image
Gregory J. 
3 years ago

Nice people so far 

Business response:

Hi, Gregory. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

MARIAN M.'s profile image
MARIAN M. 
3 years ago

The only thing I’m not comfortable with is changing Dr’s all the time, I got very close to my Dr and now I never see her. Her name is Joanne P 

Business response:

Hi, Marian. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.8 star rating with 16,851 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.