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Crossroads Treatment Centers
About this business
The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
Location details
75692, United States
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They seem to care more than other places I have been and you get a councilor that you can see whenever you want to at no extra charge.
Business response:
Hi, Casey. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Good but needs work on staff empathy
Business response:
Thank you for providing your feedback and letting us know about this issue, Daniel. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Overall experience was satisfying however every week since I have been there the last few weeks I have been told that my insurance is not accepted and I have anthem healthkeepers plus but I currently have no balance so I would imagine that my bill has been paid or else I would have an outstanding balance of atleast $200. Is This going to be a issue for the remainder of my treatment. Staff is friendly n helpful.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kayla. We do accept your insurance. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I have been treated very well since I started my treatments
Business response:
Hi, Ted. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Vary good people naive and vary helpful
Business response:
Hi, Ashley. Thank you for taking the time to rate us!
My needs were comforted and met very well. I feel welcomed every time I come in, never judged. The staff are great. Audra, my counselor is amazing. I couldn’t ask for better!
Business response:
Hi, Victoria. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
I’m grateful for the consistent caring and combination of medical and psychological support offered.
Business response:
Hi, Tamara. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Great people, clean facility. Time in and out can be improved upon.
Business response:
Hi, Justin. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Customer service was very friendly and helpful changing my appointment date, treated me like a human being and not a lowlife
Business response:
Hi Ashley, thank you for submitting your review with us. We noticed that you gave us a three star rating and was wondering if you can give us any feedback to help us improve. You can email your response or contact our patient liaison at 864-448-0705. Thank you again!
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.8 star rating with 16,868 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.