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CSI Collision Specialist
- Body Shops
- Houston, TX
About this business
Location details
5138 Hwy 6, Houston, TX, 77084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality average 2.5 Star : Customer Service too many delays
0.5 Star : Likely to Recommend Car wasn't ready when promised, wasn't ready when I arrived, and first pass quality was terrible. Receptionist was fantastic and friendly - not her fault the shop has problems. 3.5 Star : Repair Quality 2.5 Star : Customer Service Told my car was ready on 12/27 @ 12pm. Couldn’t come get it until Monday 12/30 due to personal schedule. Showed up, took 30 minutes to 'finish buffing" the car...and then repair was unsatisfactory.
0 Star : My Experience Not completed upon arrival, items still not repaired or replaced. Obviously not inspected prior to notice. Very disappointed.
0 Star : My Experience The attention was really good but the car is not how suppose to, the front is not good worked I will call the insurance tomorrow to see how they can fixed Because I’m really disappointed...
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 4.5 Star : Customer Service Service Advisor was excellent 5 Star : Returned Clean
2.5 Star : Likely to Recommend 1.5 Star : Repair Quality Never paint my bumper the same color as the car 2.5 Star : Customer Service 3.5 Star : Returned Clean
2 Star : Likely to Recommend 3 Star : Repair Quality 3.5 Star : Customer Service 2.5 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Horrible customer service, wouldn’t warranty any work. Broke items on car and refused to fix them. Bulbs they replaced went out and clips on connectors were broken on brand new parts. They failed to mention they drained all the coolant out of the radiator and didn’t refill it. Couldn’t diagnose a faulty fuel pump that wasn’t connected fully and immediately charged to replace car key that wasn’t the issue. New wasn’t cut correctly and didn’t work and they immediately sa... read more
0 Star : My Experience I’m pretty upset that I we got the car back and my fog lights no longer work. They worked when we took the truck in and it got picked up today and the fog lights did not turn on
Frequently asked questions about CSI Collision Specialist
How is CSI Collision Specialist rated?
CSI Collision Specialist has a 4.8 star rating with 3,737 reviews.
When is CSI Collision Specialist open?
CSI Collision Specialist is closed now. It will open tomorrow at 8:00 a.m.