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CSI Collision Specialist
- Body Shops
- Houston, TX
About this business
Location details
5138 Hwy 6, Houston, TX, 77084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
1.5 Star : Likely to Recommend 0.5 Star : Repair Quality Unsatisfied, bad fixing the part!!! You was fixing the right door for me, you take a little handing pieces from the left to the right and right now the left door is almost falling!!! Unhappy!!! Services are good everything is on time, but the fixing is messy!!! The windshield was fixed but heard the wind flow through!!!! 0.5 Star : Customer Service
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality (5 star body work & paint even jessie the guy that helped me throughout the entire process he’s amazing) .The issue is i have a system in my car & it’s fairly new so none of the speakers are broken in ,meaning you can not blast them until 3months or more depending on how you play them during that time frame.So i had my radio set to specs on how da shop recommended how everything should be played right now(very low no bass boost).So this morning on my way to work while ... read more
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service
0.5 Star : Likely to Recommend 1 Star : Repair Quality The repairs were not to the quality standard of a repair expectation. I have to take the vehicle back to get bad workmanship corrected. 1 Star : Customer Service
0 Star : My Experience I was satisfied with the staff, the service, the communication, etc. The only thing that makes me not *completely* satisfied is that the repairs took so long, 35 days. My rental car ended up costing me an extra $600 because my rental coverage with my insurance ran out some time ago. That was the only drawback, the long repair time.
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality It took too long to fix and actual cost was twice the estimated one 4.5 Star : Customer Service 2.5 Star : Returned Clean
1.5 Star : Likely to Recommend 2.5 Star : Repair Quality 3 Star : Customer Service
0 Star : My Experience It seemed to take an extremely long time for the repair. It could have been due to my insurance company (Progressive) or it could have been something else? I also noticed tiny rust spot on a few areas of my white car. These were not there when we brought the vehicle in. I pointed them out to the associate without much comment. Truthfully, I was too tired to fight it. I think that the car was sitting in a place exposed to wilding sparks which stuck and rusted, but I have no proof I did come home and get... read more
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality It took a very long time to even schedule the repair. Was told that the repair will start only after all the parts are available. It was then further delayed later as one of the parts was not delivered on time. 4.5 Star : Customer Service Staff was friendly and responsive. I would have appreciated if the updates were given in a more timely manner.
Frequently asked questions about CSI Collision Specialist
How is CSI Collision Specialist rated?
CSI Collision Specialist has a 4.8 star rating with 3,737 reviews.
When is CSI Collision Specialist open?
CSI Collision Specialist is open now. It will close at 6:00 p.m.