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CSI Collision Specialist

4.8

About this business

Location details

5138 Hwy 6, Houston, TX, 77084, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.83,737 reviews
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William's profile image
William 
3 years ago

0 Star : My Experience I noticed two faults with the repair. I have reported it to two staff memebers today. I have not had a return call today. 

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Jamshid 
3 years ago

2 Star : Likely to Recommend My vehicle look nice after the body repair but they broken lots of other pieces that is costing me lots of out pocket money. 2.5 Star : Repair Quality CSI done a great job on body repair and painting but they return the vehicle with lots of issues which was not existed prior to the repair. 2.5 Star : Customer Service 

Primrose's profile image
Primrose 
3 years ago

0 Star : My Experience 

Leonard's profile image
Leonard 
3 years ago

0 Star : My Experience We’re still awaiting a part for the repair to be completed. But it appears you have closed the service ticket on my vehicle bc I keep receiving communications telling me your completed 

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Hoa Truong 
3 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality There was trash and all kinds of junk in the back of my car after waiting 3 months to finally get it back. This is extremely unacceptable 0.5 Star : Customer Service 0.5 Star : Returned Clean 

Anthony's profile image
Anthony 
3 years ago

2.5 Star : Likely to Recommend 2 Star : Repair Quality Car is off balance. Vibrates when driving. 5 Star : Customer Service They always kept us in formed. 3.5 Star : Returned Clean 

Kevin's profile image
Kevin 
3 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality The day I picked up my car it over heated, then when I got my car back it was making some strange noise, come to find out the heat shield was loose. When I opened my trunk my spare tire and jack was left out b/c no one put it back. As of right now my car starts to shake when I go 65 mph. So I will not be recommending CSI to anyone. 0.5 Star : Customer Service The day I picked up my car it over heated, then when I got my car back it was making some strange noise, come t... read more

Eric's profile image
Eric 
3 years ago

2 Star : Likely to Recommend 3 Star : Repair Quality 3 Star : Customer Service 

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Preston 
3 years ago

0 Star : My Experience I went to your facility because I heard you do A1 work. The work performed on my car is sub par at best. Not only do I have runs but I have drips. Only half of the hood was cut and buffed. I have rock chips that weren’t repaired and cleared. There are streaks and trash in the paint and and compound left on the corners. I am truly unhappy with the job that was done. 1.5 Star : Likely to Recommend 1 Star : Repair Quality 5 Star : Customer Service 1.5 Star : Returned Clean 

Frequently asked questions about CSI Collision Specialist

How is CSI Collision Specialist rated?

CSI Collision Specialist has a 4.8 star rating with 3,737 reviews. 

When is CSI Collision Specialist open?

CSI Collision Specialist is open now. It will close at 6:00 p.m.