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At Culver City Volvo Cars we are dedicated to providing all of our customers with an enjoyable experience. Our staff is dedicated to providing customer satisfaction during every visit. If you have any concerns regarding our dealership please contact us. We are working hard to continuously improving our service and appreciate any feedback our customers can provide. Call Today! We have a strong and committed sales staff with many years of experience providing Volvo cars in the Los Angeles, Culver City, Santa Monica, and Torr... read more
11201 Washington Blvd, Culver City, CA, 90230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | Closed |
"Great service by Amy Felix" Time of service was great and Amy Felix was very pleasant and professional. Overall very good experience. I would like to have more sooner dates available in the future. Online request was 2-3 weeks out for weekend.
Business response:
Hello, Thank you for taking the time to write a great review. We are happy to hear your service was great and we appreciate your feedback regarding service availability. We look forward to working with you again. Best, The Culver City Volvo Team
"Easy once I figured out how to reserve service on line" I did have a problem with the on line reserve for service, I think they changed the set up. I have always signed on to my account and booked the service but this time I couldn't sign in. What took me a while to figure out is if I didn't sign in it did have my car information when I requested service. Was this new? Try to make it easier for new people?
Business response:
Hello, Thank you for taking the time to leave a great review. We appreciate the feedback and will look into ways we can make the online reservation more user-friendly. If there is anything we can help with, please feel free to reach out. Best, The Culver City Volvo Team
"Erick Reyes for Salesman of the Year!!!" Just wanted to drop a quick line to say how impressed I was with Erick's knowledge of the cars and functions, and his tireless efforts to teach myself and my mom how to work with our new vehicles. I came in to *look* for car options, and we drove off with two purchased! No buyer's remorse here, we love our Volvos! Maria was also a patient and pleasant negotiator, who came as close as she could to the deals we wanted. We appreciate you Maria!
Business response:
Hi Vanessa, Thank you for taking the time to leave a kind review of Erick and Maria. We appreciate all the kind words of the team and will be sure to pass them on. We are thrilled to hear you are happy with your Volvos! If there is anything we can do, please feel free to reach out. Best, The Culver City Volvo Team
"You guys are amazing - always hook me up with the best..." You guys are amazing - always hook me up with the best car. I love Eric - he’s awesome. And I love Tony for all the loaners I steel from him
Business response:
Hi Michael, Thank you for the glowing review. We appreciate the kind words of Erick and Tony, we will let them know to keep up the great work. We look forward to working with you again. Best, The Culver City Mazda Team
"Amy was excellent helping us, as usual!I'm glad she..." Amy was excellent helping us, as usual! I'm glad she works there! After driving for 6 miles with the parking break on, the tire light went on and I thought it would be best to have Amy and the professional team there to take a look. I'm happy there was no big damage!
Business response:
Hello, Thank you for taking the time to leave a review. We are happy to hear you are pleased with Amy and the service. We look forward to working with you again. Best, The Culver City Volvo Team
"Frindly service" Great, friendly service as usual. A bit of a surprise that my 2 year old car already needed brakes, but the arranged Lyft rides and subsequently rental car made it pretty smooth. I have asked for the tow cover thingy on my bumper to be replaced every time I've come in for a service and it's never been replaced, but that's a relatively small issue. Thanks!
Business response:
Hi Morgan, Thank you for taking the time to leave a review. We are happy to hear you received great, friendly service. Thank you for the feedback we will make note of it. Best, The Culver City Volvo Team
"Michael and the man who instructed us about our new car..." Michael and the man who instructed us about our new car (I apologize. I forgot his name ) were incredibly courteous and helpful. Our interaction with Michael was easy and direct and left us being totally loyal to the Culver City Mazda family.
Business response:
Hello, We are so happy to hear your time with us was great. We appreciate the kind words of Michael and will pass them on. We look forward to working with you again. Best, The Culver City Volvo Team
"Maintenance service" Scheduled for oil change and 4 wheel alignment. Got it accomplished without any problem. Was informed of rear brake pads requiring replacement, but due to time constraint will return at another time for that.
Business response:
Hello, We appreciate you taking the time to write a review. We are so happy to hear that your time in our service was great. We look forward to working with you again. Best, The Culver City Volvo Team
"In 3 words for Tracy & Tony:Awesome AWESOME AWESOME!!..." In 3 words for Tracy & Tony: Awesome AWESOME AWESOME!! I have to add more .... so I’ll say that Tracy was an absolute pleasure to work with - and I totally understand why she’s your sales person for lease retainment - this is my 2nd car from Culver City Volvo & it’s been nothing but a pleasure
Business response:
Hello, Thank you for taking the time to write a great review. We appreciate the kind words of Tracy and Tony and will be sure to pass them on. We are so thrilled that the leasing process has been a pleasure. Thank you for being a valued member of the Culver City Volvo family, we look forward to working with you again. Best, The Culver City Volvo Team
Culver City Volvo Cars has a 4.9 star rating with 3,461 reviews.
Culver City Volvo Cars is closed now. It will open at 9:00 a.m.