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Curly's Furniture
- Retail
- Dekalb, IL
About this business
Location details
1901 E lincoln hwy, Dekalb, IL, 60115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I will never go to another furniture store again!!
Business response:
Thank you so much for the review!!! Have a great weekend. Jerry
Business response:
Hey Travis, I am sorry you had a poor experience. I do not show you as one of our customers. If you want you can email me at jerry@curlysfurniture.com and I will be to help you resolve any issues you may have. Jerry
On 9/11/2016, I "leased" a sectional through Crest Financial. The Cash Price of the sectional was $1,530.28. An employee and I reviewed the "Lease Agreement". One of the questions that I asked was regarding "Total of Payments" equaling $3,339.10. He did not know the answer, so he called someone on the phone. The answer that he was told was that amount of $3,339.10 would be the total cost if I exceeded the 12 month time frame. I knew going in to this that the 90 Day option was not feasible for me, so I chose the 12 month opti... read more
At first I thought Curlys was a good store. I had bought a bedroom set from them . When they delivered the bedroom set four knobs to the dresser were not on. They said they would send them to me. Next time I went to buy some bar stools and they sold me some. I also told them about the knobs again they said again they would mail them. Have not received them yet. Then when I got the bar stools home they were too short. Wanted to return them and get some taller ones. Being that I was four days passsd thirty days would not let m... read more
Business response:
Hey Beverly, Can you private message or email me a copy of your receipt for both the barstool and your bedroom set. I am going to get your knobs sent to our store instead of your house this time. I want to make sure they arrive to you. My email address is jerry@curlysfurniture.com. You can also reach out me directly and I will be glad to discuss your issues you had. Jerry 815-674-3995.
SHADY BUSINESS PRACTICES, BUYER BEWARE!!! Ordered an entire living room furniture set, salesman COMPLETELY misled us about the financing promotion they were having. We had the cash to pay in full but he convinced us to do the financing which was 90 days same as cash. Long story short, he did not inform us that this entered us into a rent to buy contract, he signed my husband's name on a legal document without telling us and now the financing company is telling us we owe more than double what the original sale price was for. ... read more
Business response:
Hey Kimberly, We are sorry you feel that way. When you filled out the application and do the contract it states that right on the contract, that if you do not pay it off in the 90 days it goes to a 12 month lease program. If you have any questions please do not hesitate to email me at jerry@curlysfurniture.com and I will be glad to answer any additional questions you may have. Jerry
Was not expecting all these problems after reading so many positive reviews. Received a defective ottoman the stitching was coming off. I was told we can only get it reupholstered and not replaced for a brand new one. Then we discover after a few days the sofa is broken so they delivered a new one today. Now I have a whole new issue with my recliner... I'm questioning if we were sold display items on my original order (ottoman issue) (sofa issue) because the sofa I received today feels dramatically firmer and NOT "worn in". ... read more
Business response:
Hey Michelle. I will be more then glad to reach out to you. If you want to private message me your phone number I will give you a call when I get to the office tomorrow. I personally did look at the sofa and checked the frame on it. We did not see any issues with it. But we did get you all set and replaced it. They did placed the ottoman on order for you. We will reach out to you once it arrives to our Dekalb location. We do have a 30 day return policy if you are unhappy with your furniture as well. Our goal is for you happy... read more
A friend bought a chair online. Too small. Called to return. After 3 calls and 2 emails they finally picked it up. She paid $ 483.00 and only got $260 refunded! Due to pickup fee and restocking fee! Buyers beware!!!!!
Frequently asked questions about Curly's Furniture
How is Curly's Furniture rated?
Curly's Furniture has a 4.6 star rating with 2,971 reviews.
When is Curly's Furniture open?
Curly's Furniture is closed now. It will open tomorrow at 10:00 a.m.