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Custom Dynamics
About this business
Custom Dynamics® has one of the largest selections of motorcycle accessories and motorcycle lighting products in the world! Our products include motorcycle LED tail lights, motorcycle LED turn signals, light bars, headlights, modulators, load equalizers, strobe modules, motorcycle brake light modulators, replacement lenses, accent light kits, motorcycle driving lights, flexible LED strips, LED replacement bulbs/clusters, LED license plate frames, Daytime Running Lamps (DRLs), motorcycle air horns, and much, much more. All... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I order the ne ProBeam taillight back on 3-19-18. It is now 5-1-18 and I still have not received it. I called and asked for a refund. The refund was issued immediately with no problem. It is my understanding that Custom Dynamics fills orders to their vendors first, then to their customers. They do have great duality products and customer service. Waiting over 2 months for a part is unacceptable.
Business response:
Hello John! First, thank you very much for providing us with the review you did - I am sorry we didn't have that taillight in stock and available for you and very much appreciate your feedback! I wanted to let you know it is customary that we will fulfill any retail customer orders first when stock arrives. However, in many cases our distributors will be cycling through previous shipments by the time our stock is depleted, which is why we do recommend sourcing our products locally whenever possible. I would be happy to send... read more
I ordered some front turn signals and they arrived (here in Japan) in just a few days. The install is exceptionally easy. In fact, I picked them up from the post office and was so excited that I installed them in the parking lot in about three minutes. All you need is a coin, that’s it. The white LED halos are so bright that they illuminate the sides of the road and lit up the trees on last night’s twisty night ride. I’ve received a lot of complements on them already. You won’t be disappointed!
Great product and quick shipping.The only reason for not giving 5 stars is the directions were not very good. After some trial and error I got it figured out. THANK YOU Jack BLair
Business response:
Hi Jack! Thank you for providing us with the feedback you did; it helps us to improve our customer service (including things like installation instructions)! I saw you had recently purchased our BCM BAGZ™ Saddle Bag Lights; was this the product you had trouble installing? I will be sure to have the instructions reviewed in the hopes we can make them more user friendly. Was there anything in particular that gave you trouble or could be improved upon? Please also always feel free to contact us directly regarding any product... read more
Awesome customer service & industry leading products!
Product looks great, arrived ahead of scheduled delivery date.
Great products and great service.
Very good product. Works as described. Very fast service and very friendly staff. Price was a little high, but I'm a tight wad.
I called to place my order as I was not exactly sure what I needed and the woman I spoke to was very helpful and extremely friendly. I could have not asked for better service.
Custom Dynamics is awesome! Their technical support team is very experienced and knowledgable. The service techs will jump on your issue and diagnose the problem in no time. They will either instruct you over the phone or have you return the item for correction. These guys (Jacob & Jamie) were very professional and supportive of my issue with bike lights. Not only did they coached me through the process, they returned all my calls and/or email responses promptly. Can't say enough about the guys and Custom Dynamics. You... read more
Frequently asked questions about Custom Dynamics
How is Custom Dynamics rated?
Custom Dynamics has a 4.9 star rating with 3,794 reviews.
When is Custom Dynamics open?
Custom Dynamics is closed now. It will open tomorrow at 8:30 a.m.