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DaBella
- Contractors
- Missoula, MT
About this business
Location details
2685 Palmer St, Suite A, Missoula, MT, 59808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very courteous and professional. Job looks great and they cleaned up every scrap. It was more expensive though.
Excellent work!
Horrible experience. Do not recommend if you don't want to be ghosted by company if anything goes wrong. Took 3.5 months to actually get scheduled after 50% deposit. Few months after job was done,one window broke from inside. I contacted Dabella in April about replacing that window. It's now 4 months later and they are unresponsive. They lied said window was ordered then was told it wasn't. Now they won't return my call. Customer Service gives no info just saying they'll pass the message on. I'm still waiting as of Aug 4th. ... read more
No windows yet so I cannot rate quality.
There was a total lack of communication. Project was two months overdue. We had to have areas redone and porches leaked with the first rain.
Never did receive the Life Time warranty in writing as a promise.
The subcontractor installers were great but their customer service sucks.
Business response:
"Hi there! We really appreciate your feedback, and have taken it to our customer care manager for review. If you have any questions or concerns or would like to talk with a member of our team to further discuss this, please give us a call. Have a great day!"
DaBella's name is on our contract. However, a family of well-meaning Hondurans, only one of which could speak some English, did the work. The roof looked ok, until I started to look closely at the workmanship. Our chimney is damaged, there are places (looking at the roof) in the upstairs you can see daylight, the skylight was poorly installed, twice, there are places where the metal trim on the porch roof is not nailed down (I have pictures, it fell off), the new sheathing should be inspected by DaBella for missed alignment ... read more
The customer service was horrible. Not real happy with the looks. The Valley flashing was not installed correctly have to have them come out and they cut it with tin snips didn't look good. Also in the front of my house when it rains the water skips right over the rain gutter onto my porch and then floods my garage with all the extra rain that should be going in the gutter.
Business response:
"Our goal is to have every installation go as easily as possible for our customers. With any home improvement project there is a chance for the unexpected to happen. When that does we work with you to find a solution. We'll have our general manager contact you to see what our options are. Thank you for your feedback."
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.4 star rating with 1,011 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.