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2685 Palmer St, Suite A, Missoula, MT, 59808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have two contrasting opinions of my Da Bella experience, through the salesman who sold us the project, of course to hear from him, this co, has no equal. By the signing of the contract, and what a lengthy contract it is, I came to realize, that Da doesn't want to be held liable for quite a number of situations that will come about in a job of this magnitude, such as the mess that will happen in your attic space and anything that would damage your home due to the contractor who delivers the materials. Call me old schoo... read more
I signed a contract to have them replace my roof and made a down payment, but the work was never done. I called three times during the six-weeks' window for the roof to be replaced and each time was told someone "would call by the end of the business day" and in each time no one ever called. No work was begun, much less finished. I am now out over $9,000 and have nothing to show for it. The salesman is a smooth talker and his promises and the contract sounded good; I looked forward to a new roof, but instead just got a ... read more
The sales guys have You write a review before the work is even completed to get an additional discount. So at first my initial response was a five star, because the sales part went quite well (I thought). I was having them redo my gutters even though that was not originally what I had them come out to give me an estimate for. My old ones were Working fine they just definitely needed new paint. Need to paint the gutters and call it good , but By having a professional company do my gutters, it would be a better idea since it i... read more
The salesman was great and we felt really good about choosing them. The work was done efficiently. Several things happened at the install that were troublesome and we wanted to discuss it with the company, but no one will return our calls. The attic fan that vents hot air from the attic was removed and thrown away, and several strips of the roof were left open as a new style of venting, much to our dismay. We were not asked if this would be OK. Tarps were laid by the side of the house and many stalks of flowers were destroye... read more
Communication is terrible. Calls are not returned. They use sub contractors . Left the work site messy, and took weeks to get their excess material picked up.
These people are very slick in their sales techniques. I actually paid a considerable amount more to do my roof with this company because of their supposed high ratings as a roof installer with GAF, the manufacturer. What I didn't realize was that days after signing the contract, I was contacted by a third party who actually was hired by Reve to do the work. While I feel that the work itself was adequate, I felt very much duped by Reve for claiming that their company was the only one in Idaho rated highly by GAF. I had ... read more
Miss represented by entire process. work done in repairs. time. financing, No contractor. No work order in place. All was not done as presented. Many issues with all. Hope the roof put on was the one we talked about for 4 hours???
THEY WERE UNORGANIZED AND UNRESPONSIVE TO INQUIRES . It took a number of phone calls to finally just to get them to acknowledge that they had my job. After over four weeks the got around to measuring the roof after my demanding the do something.
Business response:
"Congratulations on your brand new roof! While we apologize for the frustration you had with our standard operating procedures, please be assured that our procedures are in place to best serve our customers. At the time of your initial call, your contract had not yet been released to the production department, and therefore they did not have record of it at the time. And as our install team were calling the "best number to call" as requested on the contract, they had been speaking to your spouse with the updates. Also, as yo... read more
Get other estimates first! High pressure sales tactic used (fell for it), a second estimate after signing with DaBella, was 30% less than my cost using the same product, warranty etc., a difference of $4,200. I also have tar stains on my siding from the roof removal that I will need to remove, plus I spent a couple hours cleaning up roof staples from my driveway and street so my neighbors and myself wouldn't get flat tires; these were supposed to be collected by the contractor with a magnet.
DaBella has a 4.4 star rating with 1,011 reviews.
DaBella is open now. It will close at 9:00 p.m.