This profile has been claimed by the business owner or representative.
DaBella
- Contractors
- Federal Way, WA
About this business
Location details
33530 1st Way S, Suite 201, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedAnthony Cossano was great to work with! Unfortunately he couldn’t help us with the project we needed but came out and referred us to an organization that could.
RecommendedJust wanted to check in and tell all about the wonderful sales presentation I received from Joel and Mateo from the Kent WA location. I was in need of some shower work and welcomed Mateo and Joel to show me what they had to offer. The presentation was excellent with pretty amazing products. I have already purchased a couple windows, gutters and 2 exterior doors, but was looking for a shower replacement in my "TINY" bath. The products for showers were very nice and the assistance from both guys was extremely helpful. Althoug... read more
RecommendedWe had a first meeting and an estimate with a very charming representative - Joel. We don't respond to pressure sales, and he put no pressure on us to make a quick decision or talk about other products. We will probably go with this company because of this.
Never hire DaBella to do any work on your house. We had a new roof put on in 2018, it was installed it wrong and has been leaking for years. We have contacted them multiple times aboutbthis problem. They only decided to do something about it when I showed them a video of water coming in through the roof onto my floor, creating a puddle on the floor. My floor is now bubbling up and has black mold on it. In addition to that, when feeling my wet ceiling, my pinky finger put a dent in the ceiling it was so wet and damaged. Unfor... read more
Business response:
Thank you for sharing your feedback. This is not the level of service we strive to provide, and I deeply regret the frustration this has caused you. We’ve raised your concerns internally and are eager to resolve this for you. However, we noticed the same review was left in multiple markets, so we’re unsure which market you’re in. To ensure we can assist you promptly, please give us a call directly at 1-888-322-3552 and select option 1. Your satisfaction is important to us, and we’re committed to working with you to find a ... read more
The sale man does everything to sell it to you, tell you to give them 5 star in trade of some discount. Then you wait forever, 2-3 months later then they start. A year later... Couple days out of warranty and they refused to fix the problem - mold grow under silicone in bath area. Paid $15k to change the bathtub to stand up shower. Not happy.
Business response:
It's unfortunate to hear about your experience, Hien. We take your feedback seriously. We have escalated this matter internally to get your concerns addressed promptly. Please contact us at 855-322-3552 and select option 1 if you need immediate assistance on anything further. We apologize for any inconvenience this has caused.
RecommendedSo we got an estimate today to get our windows and gutters done, Jack and Riley came to discuss everything. So it started off super well and super friendly but towards the end Riley kept pushing my mom to continue the purchase after my parents kept telling her we have to talk about it, we sat here for 2 hours trying to tell her that we gotta think about it and she was pushing and pushing to the point at the end she basically said have a great day and walked out! Jack looked super embarrassed about how she was acting after 2 ... read more
Business response:
Hi Andrew, We appreciate you sharing your feedback with us which is very important to us. Your feedback will be passed onto the local office. Your time is much appreciated, and we look forward to working with you in the future.
Unethical sales tactics coupled with a 500% markup. Have had two bids from them in the last few years - one for windows (their “let me talk to my boss omg we NEVER do this” price was 75k, a job which we ultimately paid another contractor 12k for with the exact same windows and warranties) and one for siding (38k for a partial install *but hey it’s 0% financing for two years if you sign right now* while the same job with the exact same materials and warranties is 6k with every other licensed and bonded contractor that bid the... read more
Business response:
Thank you for your feedback, Chantine, and for allowing DaBella the opportunity to quote your project. It was a pleasure meeting you.
These are some pretty horrible reviews on record this December 2022 with the BBB. https://www.bbb.org/us/or/hillsboro/profile/roofing-contractors/dabella-1296-22828301/complaints
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.3 star rating with 1,907 reviews.
When is DaBella open?
DaBella is closed now. It will open at 7:00 a.m.