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DaBella
- Contractors
- Austin, TX
About this business
Location details
400 E Anderson Ln, Austin, TX, 78752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Once the project was completed is when my dissatisfaction began.
Business response:
Thank you for sharing your concerns. We understand how disappointing it can be when your experience doesn't meet expectations after project completion. Your feedback helps us identify areas where we can better serve homeowners and their families. We want to make this right and ensure you feel confident in the work completed on your home. Please contact our Customer Service team at (855) 322-3552 Option 1 so we can address your specific concerns and work toward a resolution that meets your needs.
It has destroyed my foundation. The heavy siding must be removed. The salesman, Mike should have known that siding was too heavy for this 1979 Coach. He was told many, many time what kind of home was. Very, very disappointed since will not fix this issue. The price for the siding, all materials and installation was $42,000.00 which was paid in full. Since DaBella was paid in full, they longer will work with us to resolve my foundation issues. DO NOT TRUST DaBELLA.
1st The whole process took too long. 2nd the sales rep said "if you have any problems contact me first." She doesn't respond. 3rd one screen delivered damaged with a promise to replace within a month. It's been 5 months. They respond with a promise and don't follow through. We're still waiting. We have 7 more windows to replace. It won't be done through DaBella I assure you.
It was a sold project. Cost was an issue. It was a little expensive.
There were some details that they were unable to do even though they were showing in the pictures that they showed me on. It was due to certain height restrictions of the siding. There was supposably nothing they could do due to the restrictions.
You promised a lot, but doesn’t comply as you said.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 2,702 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.