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1 E 22nd St, Suite 401, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
I just felt there was a lack of communication throughout the process. I also felt my emails were just sent to others to address. I wish someone would of just picked up the phone to explain things in a simplified manner. Also, I got mixed messages throughout the entire process.
Verified by Mutual of Omaha Mortgage
Lack of communication, lack of follow up, multiple requests for the same pieces (not updated) of documentation
Verified by Mutual of Omaha Mortgage
Lack of communication, lack of follow up, multiple requests for the same pieces (not updated) of documentation
Verified by Mutual of Omaha Mortgage
Closing was rushed and communication about closing wasn't great
Verified by Mutual of Omaha Mortgage
Closing was rushed and communication about closing wasn't great
Verified by Mutual of Omaha Mortgage
I have done three mortgages with Daniel at the various financial institutions he's worked for over the years, and can truly say, NEVER AGAIN. What took Mutual of Omaha 200 days to fail at (a jumbo loan, cash out, refinance) last year, took my credit union just 41 to successfully complete - amidst a pandemic. "Unpleasant" does not begin to describe my - entire. last. year. - working with Mutual of Omaha and Daniel Beyer.
Verified by Mutual of Omaha Mortgage
It wasn’t Daniel, he was pretty good through the process. However, Rebecca was the most uncommunicative and difficult person to work with. This process was the most unprofessional/terrible customer service process and not what I expected since I had a friend that was going through this at the same time with another company (quicken loans) and I would recommend their process over this one. Deborah Wolfe was amazing and the best person I worked with during this time.
Verified by Mutual of Omaha Mortgage
Open lines of communication. While Daniel did answer quickly to emails and included the needed parties, the entire process was a mess. This disorganization was mainly due to the "closing production analyst" person. There were follow up emails that were ignored for a week in addition to not delivering on promises. I was told that this person has a lot going on and the workload is overwhelming. Sorry not my fault. I was told I would hear back from a branch manager and that still has not happen....
Verified by Mutual of Omaha Mortgage
Open lines of communication. While Daniel did answer quickly to emails and included the needed parties, the entire process was a mess. This disorganization was mainly due to the "closing production analyst" person. There were follow up emails that were ignored for a week in addition to not delivering on promises. I was told that this person has a lot going on and the workload is overwhelming. Sorry not my fault. I was told I would hear back from a branch manager and that still has not happen....
Daniel Beyer at Mutual of Omaha Mortgage has a 4.5 star rating with 448 reviews.
Daniel Beyer at Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.