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Dave's Hot Chicken
- Chicken Shop
- Northridge, CA
About this business
Location details
9205 Reseda Blvd., Northridge, CA, 91324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 a.m. | |
| Tue | 10:00 a.m. to 2:00 a.m. | |
| Wed | 10:00 a.m. to 2:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
Meal took 30 minutes, longest wait I've experienced for any sort of food. Cashier said 5-10 minutes for wait times and when confronted she said I'm lying and that she never said that.
Business response:
We’re really sorry to hear about your experience, Milena. We completely understand how frustrating a long wait can be, especially when expectations weren’t met. This is certainly not the experience we aim to provide, and we apologize for the interaction with the cashier. Please reach out at dhcfeedback.com so we can address this and work to improve your next visit. Thank you for bringing this to our attention.
Good food, however expect to wait an extra 20-30 minutes minimum from when they say it will be ready if ordering ahead online. I've been to this location multiple times and it is always the case, without exception. Very disappointing since the food is good, but you might have a better experience ordering at Hawaiian hot chicken if you want your food in a timely manner.
Business response:
We’re sorry to hear about the consistent delays with your online orders. While we’re glad you enjoy the food, we understand how frustrating the wait time can be. Please visit dhcfeedback.com so we can gather more details and work on improving the timing for future orders. Thank you for your feedback.
There is no possible way that they messed this up. We had just ordered our meal ALL TOGETHER I TELL YOU and they messed it up. How tf do you mess that up. We had to come back to it just to get our food cold and unfinished again. Mind you that we live 15 minutes away. The wait itself was super long and our food is cold. Never coming back again..
Business response:
Thank you for sharing this with us. We apologize for the issues you faced and for not delivering the experience we aim to provide. If you’re open to it, please reach out at dhcfeedback.com so we can address this directly and improve for next time.
3 different occasions, ordered the same thing for online pickup, and all 3 of those orders have been missing the same 10$ item. Get your shit together.
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
I just picked up my food to open it and see the smallest piece of chicken I've ever gotten the bread was bigger than the chicken.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
service was decent, didn't receive utensils or napkins when i obviously got a mac and cheese could do better.
Business response:
We're sorry to hear your visit wasn't what you hoped for. We want to make things right. Could you contact us at http://dhcfeedback.com? We're committed to making it up to you
When ordering from doordash, and I somehow got an order from Uber eats! This is no doordashers fault! As the receipt on the bag said my exact name and order while the box with the receipt on it had someone else's order FROM UBEREATS! This was most definitely an employees fault! Please make sure to check orders carefully next time!
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
The reaper is so hot for some reason I can't handle it. I used to be able to handle it but now it's to hot. I hate spicy food now.
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://www.dhcfeedback.com so we can try to make things right.
Every time we go to this location, the staff is rude, receive poor customer service, and a lack of professionalism. We will go to other locations from now on only bc of the staff.
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at tellusdirect.com/dhc so we can try to make things right.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 4,515 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.