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9205 Reseda Blvd., Northridge, CA, 91324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 a.m. | |
| Tue | 9:00 a.m. to 2:00 a.m. | |
| Wed | 9:00 a.m. to 2:00 a.m. | |
| Thu | 9:00 a.m. to 2:30 a.m. | |
| Fri | 9:00 a.m. to 2:30 a.m. | |
| Sat | 9:00 a.m. to 2:30 a.m. | |
| Sun | 9:00 a.m. to 2:00 a.m. |
I just picked up my order and I asked the worker for sauce and was told it was included, but when I got home there wasn't any sauce at all, not even in the box. Also, the slider buns looked like they were just thrown in and the sliders weren't assembled properly.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Honestly the food is always fresh, tasty and the ambiance is nice, I only wish they put more sauce, there was practically no sauce on my sandwich and the little cup is almost always barely half full which is sad considering it's already a small cup around 2 oz, and it doesn't matter if you're dining in or taking it home your order will always be bagged Togo which is a little annoying, I hate to waste all the plastic containers and bags. The service is just ok sometimes it sucks and sometimes it's good but I wouldn't say it's... read more
Business response:
We truly appreciate your positive feedback. Your satisfaction is our top priority, and we're glad to have hit the mark with you!
Service sucked and they dont have honey or a water cup. They also gave me the wrong milkshake. They really fell off hard in the past year. Main chick is waaay better
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
What a total crap show this place is. Workers lose orders, screw over delivery drivers, and aren't at all friendly or helpful. Food is over-priced freezer tenders they charge you more for because it's spicy. Fries are limp and not crisp. The place is always busy and has a ton of people. Very little parking in the lot and hardly ever a spot on the street. Dont go here. Definitely dont order delivery from here unless you want your food given away to random people. Don't be a delivery driver who picks up here because they'll gi... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
The worst place ever! N I'm not even talking about this location alone, I mean any Dave's Hot Chicken location! I really don't understand what the hype is about, honestly! I've given it a try maybe a handful of times, each time thinking maybe I just had a bad experience, bad order, but nope, it's nasty each and every time. The fries never ever tastes fresh, the sandwiches are just plain gross and leave you with heartburn and/nausea each and every time, and the wait times are ridiculous. Overall one of the worst fast food pla... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
It took 1 whole hour to get my food Just two sliders and a mac n cheese .. absolutely insane Food was tasty Needs faster and better workers!! Don't come here if ur starving:/
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Ordered online at 11:30 order said it'd be ready at 11:50 then switched to 12:11. when i asked at 12:12 they said they just received it. It's almost gonna be an hour of waiting for my food this is ridiculous. Don't come bad service and you won't get your food til way later. If you want hot chicken go try bang n buns.its now 12:23 just got my food absolutely embarrassing. ordered almost an hour ago
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Disgusted. Ordered two sliders and a large sauce, when I bit into the sandwich I just felt hairs, assumed it was mine till I opened the sandwich and saw dust bunnies all over. Checked the second sandwich and same thing dust bunnies all over. It was as if the tenders had fallen on the ground and they still served it to me that way. Nasty. Will NEVER get from this place again. I don't know who was working but I hope they are told something about it, I ordered it January 5th about 11:40pm-11:50pm. Check your time clocks and see... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Asked for a water cup coz I don't drink sugary soda drinks and was told by the employee that they don't give out water cups anymore! So you actually have to pay for a fountain drink to get yourself a cup of water. No thank you!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Dave's Hot Chicken has a 4.8 star rating with 4,934 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.