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Dave's Hot Chicken
- Chicken Shop
- Northridge, CA
About this business
Location details
9205 Reseda Blvd., Northridge, CA, 91324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 a.m. | |
| Tue | 9:00 a.m. to 2:00 a.m. | |
| Wed | 9:00 a.m. to 2:00 a.m. | |
| Thu | 9:00 a.m. to 2:30 a.m. | |
| Fri | 9:00 a.m. to 2:30 a.m. | |
| Sat | 9:00 a.m. to 2:30 a.m. | |
| Sun | 9:00 a.m. to 2:00 a.m. |
It took 1 whole hour to get my food Just two sliders and a mac n cheese .. absolutely insane Food was tasty Needs faster and better workers!! Don't come here if ur starving:/
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Ordered online at 11:30 order said it'd be ready at 11:50 then switched to 12:11. when i asked at 12:12 they said they just received it. It's almost gonna be an hour of waiting for my food this is ridiculous. Don't come bad service and you won't get your food til way later. If you want hot chicken go try bang n buns.its now 12:23 just got my food absolutely embarrassing. ordered almost an hour ago
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Disgusted. Ordered two sliders and a large sauce, when I bit into the sandwich I just felt hairs, assumed it was mine till I opened the sandwich and saw dust bunnies all over. Checked the second sandwich and same thing dust bunnies all over. It was as if the tenders had fallen on the ground and they still served it to me that way. Nasty. Will NEVER get from this place again. I don't know who was working but I hope they are told something about it, I ordered it January 5th about 11:40pm-11:50pm. Check your time clocks and see... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Asked for a water cup coz I don't drink sugary soda drinks and was told by the employee that they don't give out water cups anymore! So you actually have to pay for a fountain drink to get yourself a cup of water. No thank you!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Hair on sandwiches? Nasty! I ordered two sliders, and each of them had hair inside. Like did you all do this on purpose or the person preparing the food had her hair untied and just shedding hair everywhere because wth?
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
awful customer service!! came to pick up my order ON TIME at 7:45pm today 11/15. when i approached the window i told the guy working the name under my order and he did not reply back to me, i told him again and he rudely said "you see it's not here yet so that means it's not ready". wow. i understand you hate your job, but learn how to keep it to yourself. do better. on top of that i waited an extra 20min for my order even though i ordered ahead and showed up on time to pick it up.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us dhcfeedback.com and we will make it worthwhile
1 star mainly to catch management's attention. the employees are trying their best, so good on them. but the overall organization & service fell very flat. 1. Get a pa system, pagers, or sms text alert system so customers can know when their order-ready. The dining room is in a whole different section than the front counter, so it's impossible to know when your food is hot & ready - because you can't hear them yell your number! So it just ends up sitting there up there until you realize how long you've been waiting. And the... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Service was extremely slow even tho it was not busy at all, had to get up and check every 5 mins just to receive our food cold and in plastic bags and boxes when we clearly picked the "dine in" option on the machine. AND ALL MACHINES WERE OUT OF PAPER couldn't even get a physical receipt. Now food wise the quality degraded so much it's insane. I ordered hot and didn't feel any spice, they just slap the chicken piece on the buns and that's it. Never coming back again.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Service was bad from the rude cashier and was waiting for 30 minutes for my food after I placed my order.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 4,734 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:30 a.m.