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Dave's Hot Chicken
- Chicken Shop
- Missouri City, TX
About this business
Location details
6324 S Hwy 6, Missouri City, TX, 77459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
Their wait times are terrible. I've been waiting in the drive thru for 35 minutes and still waiting just for a milkshake. They should add separate parking spaces for people with large orders instead of allowing them to block the drive-through. Also the employees don't care if you get your order later or not.
Business response:
Sorry to hear about the long wait, Shir. That’s definitely not the experience we want to provide. Please reach out to dhcfeedback.com so we can address this directly and make things right. We appreciate your feedback and hope you’ll give us another chance in the future.
food is always great but i guess i came on a day when the slow crew was working because i was in the drive thru lane for 25 minutes
Business response:
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. It’s important to us that every guest leaves satisfied, and we regret that we missed the mark here. If you’d be open to sharing more at dhcfeedback.com, we’d love the chance to make it right.
DISPLAY TOUR FULL MENUE IN THE DRIVE THROUGH IT REALLY SUCKS THAT YALL DONT/ an really deter anyone who have never been to your establishment inside would never know that you offer anything else, as I have live near this location for the last 3 year and just found out today.
Unfortunate experience. I used to eat here a lot but the restaurant has changed and not for the better. had to wait 20 mins for my order just to receive poor service. Food was not even served in a bag at first...
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution.
Let me start off by saying their chicken is delicious, and I'm someone who doesn't fancy chicken nor fried food. I'm not too sure what they're doing, but they're doing it right! I decided to treat myself today to some chicken sandwiches for the kids and I. I ordered online and when I got there I was handed someone elses' food. I told the employee that's not my order, and he was hesitant and confused and insisted it was my order. I told the employee what I ordered, he still didn't believe me and said "Your name is Jennifer ... read more
Business response:
Seeing a 2-star review is a sign we have more work to do. We’d like to make it up to you and show you what we’re really about. Please reach out at http://dhcfeedback.com when you can
My order was messed up. There was no cheese on my slider and no cheese on my fries. There was no dave's sauce in my box like there usually is and there was no pickles as well.
The reviews you see on Google is because you get a free drink or shake for giving them a good review. I'm going to give you the honest truth right here. The food is actually great! So why the one star review? Cause the lady that works in the front (you know who I'm talking about) is just plain stinkin rude. She has been rude to my husband before who was quite taken back about the attitude and we witness her and another employee going at each other. This last visit a few days ago my husband wanted me to pick up some dave... read more
Business response:
A 3-star experience means we're on our way, but not quite there. We'd like to go the extra mile for you. Drop us a line at http://dhcfeedback.com, and let's see how we can make your next visit a five-star one
Their food is decent, but the service is terrible. Once, I ordered three servings of coleslaw, but instead of three separate portions, I received one portion divided among three containers, each filled to less than half. They frequently forget utensils, sauces, or napkins, even if you explicitly ask for them. They consistently overlook something, and you never get everything you need. I've stopped leaving tips because they don't deserve it. Whether you tip or not, they always forget something.
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
I come here as a customer because I order my usual food. The manager Vertie J. doesn't do her job. The front of the dining room is never swept, trash was never taking out, she is disrespectful. My food was sitting there for 30 minutes as she sit it down, my food was very cold. I asked her where to dump my trash when the trash can is full and she responded to me with a nasty attitude. This is not the first time I complained to her. Y'all yet have to fix the issue with the lady but it is the same attitude and I felt like I was... read more
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 3,113 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.