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Dave's Hot Chicken
- Chicken Shop
- Fair Oaks, CA
About this business
Location details
8810 Madison Ave., Fair Oaks, CA, 95628, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
After a long wait in the drivethru I politely suggested it might be nice to offer perks for customers to compensate for the slow service. Giving coupons for next time or a free item. The man at the window ( said he was the manager) did not like my suggestion and began yelling at me that I got quality food,,, I said yes but it's too slow. He was still yelling at me as I drove away. Terrible! Such a low standard, if that is the management! I think customer service is as important as the food. I think my suggestion was great, ... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Good chicken but terrible service. I watched as the girl at counter filled 3 huge doordash orders and left me waiting for 15 minutes in the drive-thru. They wouldnt even give an extra sauce packet i asked for due to the wait. Smugly tried to charge for the sauce. Ill gi back to a Daves Hot Chicken, but definitely not this one.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 994 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.