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Dave's Hot Chicken
- Chicken Shop
- Fair Oaks, CA
About this business
Location details
8810 Madison Ave., Fair Oaks, CA, 95628, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Nice looking place with good food but the cashier register was a young lady with glasses. She was very rude and I don't understand why at all but she was throwing a fit. I was just trying to order my food no line before or behind me. I'm not sure if she had a bad day but throwing that on me is wrong. We are adults here. Didn't say anything to her to not react to respond but a review I will write.
Business response:
That’s not the kind of service we want for our guests, and we’re sorry for the experience you had. We appreciate the feedback and will make sure it’s addressed.
Don't promise a free slider for an entire day and then not honor it. Horrible service. So disappointed. I've never even had Dave's so I was excited to try it for free see if I'd come back. Well you lost a customer and I'm sure many others due to this
Business response:
Hi Ingrid, please reach out to us at dhcfeedback.com and we will make it up to you.
Don't promise a free slider for an entire day and then not honor it. Horrible service. So disappointed. I've never even had Dave's so I was excited to try it for free see if I'd come back. Well you lost a customer and I'm sure many others due to this
Business response:
Hi Ingrid, please reach out to us at dhcfeedback.com and we will make it up to you.
Came there for the drake special. Waited in drive through for 30 minutes, pulled up and on a small paper said "drake special inside only." Okay, no big deal, wait for person in front to get order and drive through. Parked went inside excited. The special ended at 8:15, time was 8:17. Not going ever again, angry chickz is 10 times better anyways.
Business response:
Please reach out to us at dhcfeedback.com so that we can make this up to you.
Came there for the drake special. Waited in drive through for 30 minutes, pulled up and on a small paper said "drake special inside only." Okay, no big deal, wait for person in front to get order and drive through. Parked went inside excited. The special ended at 8:15, time was 8:17. Not going ever again, angry chickz is 10 times better anyways.
Business response:
Please reach out to us at dhcfeedback.com so that we can make this up to you.
This location has terrible customer service. Went for the free slider day. Was told I needed to come into the store and not through the drive through. Waited in the drive through for 15 minutes just to get out of the drive through. Very rude customer service.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution.
This location has terrible customer service. Went for the free slider day. Was told I needed to come into the store and not through the drive through. Waited in the drive through for 15 minutes just to get out of the drive through. Very rude customer service.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution.
We were in the area and decided to check out this place, the restaurant was very clean, once we placed our order, we were waiting in the drive through for about 30 minutes, the li e behind us was getting longer and we had no idea what was going on. The server didn't bother letting us know what was causing the delay. We were honking to get her attention it no luck. Once she finally gave us the food, her response was, I don't know why it took so long. This is unacceptable, it's the responsibility of the servers to inform the c... read more
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
We were in the area and decided to check out this place, the restaurant was very clean, once we placed our order, we were waiting in the drive through for about 30 minutes, the li e behind us was getting longer and we had no idea what was going on. The server didn't bother letting us know what was causing the delay. We were honking to get her attention it no luck. Once she finally gave us the food, her response was, I don't know why it took so long. This is unacceptable, it's the responsibility of the servers to inform the c... read more
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 782 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.