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8810 Madison Ave., Fair Oaks, CA, 95628, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Repeat visit for the "not chicken" cauliflower sandwiches. Front counter, Jonathan S. Was excellent in service and crafting the perfect milkshake. The restaurant was clean. The food was hot and fresh. And the manager made an appearance to check on everyone. For fast food, that's not filled with a bunch of crap, this place does a great job!
Business response:
Wow! Thank you so much for the 5-star review. We're delighted to know you enjoyed your experience with us. Do come back soon
Repeat visit for the "not chicken" cauliflower sandwiches. Front counter, Jonathan S. Was excellent in service and crafting the perfect milkshake. The restaurant was clean. The food was hot and fresh. And the manager made an appearance to check on everyone. For fast food, that's not filled with a bunch of crap, this place does a great job!
Business response:
Wow! Thank you so much for the 5-star review. We're delighted to know you enjoyed your experience with us. Do come back soon
First time at this specific location, second time eating at Dave's. Dave's is phenomenal. Seriously incomparable. They have the best hot chicken around, hands down. The texture can't be beat. The flavor is marinated down into every pore of chicken flesh. No one else does it quite like Dave's does. This time, I ordered the number 4, which is one tender with one side. There was no extra charge to sub mac for fries. The mac was pretty good too, in my opinion. Kinda average, but good. I love the kale slaw on the burger... read more
Business response:
Looks delicious! Thank you for the photo and the awesome review!
Service so slow will NEVER return. I can't believe this it's been over 25 min for a slider the employees are careless and has no regards for other peoples time. Would not recommend this location at all. Hopefully Dave's gets better. (I'm writing this stuck in the drive through) This is ridiculous
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
This was our first time eating at the Dave's Hot Chicken on Madison and Hazel ave in Sacramento. We ordered one slider combo and a flight of chicken tenders and 6 sides of ranch ($1.50 each) with the idea of having a delicious meal. At the order area in the drive through the attendant asked if it was our first time which we politely replied yes. Once at the window we paid for our meal and waited about 10-15 minutes. The restaurant didn't seem too busy so we assumed we were just waiting for a fresh meal being prepared. Once ... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Quick version: Employee put my partially eaten food back in the freezer with items waiting to be picked up and was extremely rude. I've been coming here for quite a while and have always enjoyed the food and never had any issues with customer service until last night. My order was completely wrong and I went back in to have it corrected, the girl behind the counter (Andrea) was extremely rude and kept trying to tell me my item was correct when it was not. After going back and forth with her multiple times telling her that i... read more
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Sat in drive through with 3 cars for 30+ minutes Line was not long unsure if just understaffed or what but terrible service
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
After a long wait in the drivethru I politely suggested it might be nice to offer perks for customers to compensate for the slow service. Giving coupons for next time or a free item. The man at the window ( said he was the manager) did not like my suggestion and began yelling at me that I got quality food,,, I said yes but it's too slow. He was still yelling at me as I drove away. Terrible! Such a low standard, if that is the management! I think customer service is as important as the food. I think my suggestion was great, ... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Good chicken but terrible service. I watched as the girl at counter filled 3 huge doordash orders and left me waiting for 15 minutes in the drive-thru. They wouldnt even give an extra sauce packet i asked for due to the wait. Smugly tried to charge for the sauce. Ill gi back to a Daves Hot Chicken, but definitely not this one.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Dave's Hot Chicken has a 4.7 star rating with 918 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.