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Dave's Hot Chicken
- Chicken Shop
- Los Angeles, CA
About this business
Location details
131 S Central Ave., Los Angeles, CA, 90012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
This location specifically is not it. I recently purchased a milkshake through DoorDash pickup at 12:32am and the order was accepted and even sent me a notification that it was ready to pick up at 12:41am and when we got there the lady at the window said they closed down their machine and I asked if it was broken and she said no that it was time to start closing and they close at 2am...I would understand if it was an hour before closing but the order was ready at 12:41am... for ONE milkshake keep in mind. that's insane of ... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Food was top notch, although my partner got considerable larger tenders than I did. Maybe because he ordered mild and I ordered medium? Anyway, my negative review is mainly due to there being no available bathroom. I understand that they have a location that is notorious for people trying to bum a free bathroom, which is why I understand why the need for a secuirty code (I saw like 10 people aim directly for the restrooms without even ordering anything). I worked at restaurants before and also know that Out of Service signs... read more
Business response:
Hi Ongo, Thank you for sharing your feedback, and we’re so glad you enjoyed the food! We strive to provide a top-notch dining experience, and it’s great to hear you loved your meal. We sincerely apologize for the inconvenience you experienced regarding the bathroom access. We understand how important it is for customers to have a comfortable and convenient experience during their visit, and we regret that this aspect of your visit didn’t meet expectations.
I tried to call for an hour straight and no one answers. Horrible customer service. Wrong order
Business response:
Hi Michelle, We're very sorry about that. We are always looking at ways to improve and guests connecting with the location is an area. Thank you for sharing your feedback.
Just goes to show how bad the quality of food has gone down with Dave's hot chicken. I have little to no coleslaw and the flavor is not there anymore. Need to turn things around before it's too late.
Business response:
We’re really sorry to hear about your recent experience, Alfredo. It’s disappointing to hear the quality of the food didn’t meet your expectations, especially with the coleslaw and flavor. We truly appreciate your feedback and will work to improve. If you’d like to share more details, please reach out at dhcfeedback.com so we can make things right. Thank you for bringing this to our attention.
The staff and service were great! But something has changed in the food. The chicken doesn't as good as it did and the mac and cheese are bland/watery.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Ordered Hot and the chicken was mild and not hot at all. I have tried the chicken sandwich at other Dave's location and have ordered hot and it was acceptable. This time it was definitely mild and not hot
Business response:
We're sorry to hear your visit wasn't what you hoped for. We want to make things right. Could you contact us at http://tellusdirect.com/dhc? We're committed to making it up to you
Very disappointed for my first time. I ordered Hot and Medium and received Medium and Mild. Mild had no flavor. Medium barely any heat. I was a bit excited to try Dave's Hot Chicken but the inaccuracy of my order killed my experience. How hard is it to provide an accurate order? Waste of money.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Today me and my co worker had lunch at this location which we visit pretty often. Hugo customer service was terrible today when I addressed my order being incorrect twice. I don't understand the purpose in having a bad attitude when serving the community. It was fairly busy in there and I understand but every customer should be treated fairly especially a continuous paying customer. I will not be returning to this establishment any more.
Business response:
We're deeply disappointed to learn of your dissatisfaction. Your feedback is crucial to us, and we're eager to make things right. Please reach out to us through http://tellusdirect.com/dhc, and we'll do everything in our power to address your concerns.
I was being overcharged. New employee left alone. I couldn't get a refund I was forced to take $50 worth of food. When I tried this food it was disgusting very disappointed I will definitely not be coming back... red flag...
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 1,302 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.