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Dave's Hot Chicken
- Chicken Shop
- Los Angeles, CA
About this business
Location details
131 S Central Ave., Los Angeles, CA, 90012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
Ran into the district manager at a different location and had a great conversation. He immediately refunded the order and gave the type of customer service one would expect from an established restaurant like DHC! Thanks!
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com?
-1stars Doesn't seem like "Brett G" read my review. Asking me to connect on the site that i already said i went to sounds like a bot response. The company has my info, just do what you're supposed to do when you make a mistake.
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com?
This is supposed to be the trio, I ate one Mozz.... Ordered through DoorDash...........................WOW
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
0 stars It's been a week since our messed up order and still haven't received a refund. We ordered a "Not Chicken" spicy sandwich combo and they gave us chicken. We don't live in the area so taking the order back wasn't an option. Called the number immediately and of course they were "too busy" to answer. Hit up the dhcfeedback website and was offered a $25 credit, refused and requested the full refund. Just seems funny that a place that supposedly prides themselves on holding management to a high standard of accountabili... read more
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com?
Dare i say the worst dave's location i've encountered. Tender was half the size of the usual, over fried, and tough to chew. Service was fine and attentive but absolutely not worth the price. Will be avoiding this one
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Horrible parking Poor service Shame on you for not having working bathrooms for paying customers and closing one bathroom and using it for storage per cashiers!
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
The service is 0 if you don't tip I sware to God they don't treat you well even if your food is ready no one calls your order number from the team , they don't give u the bathroom code , they don't like customers if you don't tip so be aware about that
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Decent chicken, not as spicy as you'd think. The service is average and a bit chaotic. I don't get the hype. This is my second try, and this location is better than my first in Torrance.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I wish i can do 0 but it's not an option their customer service is terrible if they get your order wrong don't even think about telling them as they won't do s*it, there rude with attitude when you ask them to fix something about your order and they will still give it to you wrong, i just experienced this because they got my spice wrong and i am not happy, i will be contacting corporate about this location because their customer service is not okay and there bad if you want daves hot chicken go to any other location but this... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 1,466 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.