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17400 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 2:00 a.m. | |
| Tue | 10:30 a.m. to 2:00 a.m. | |
| Wed | 10:30 a.m. to 2:00 a.m. | |
| Thu | 10:30 a.m. to 2:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 2:00 a.m. |
Food was okay but they said on the app it was too busy to place an order. Waited 30 minutes, tried again and they said 7:15pm my order would be ready, went there at 7:15pm, and the order wasn't even made yet. Got my food at 8:15pm and hour later and the worked who said i'll call your name when its ready they are running behind never called my name, just put it on the shelf next to him, behind the counter, everything was cold and soggy. Very disappointed
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
I waited 20 minutes for the saucy bites. They were ice cold and stale so I'm not sure what the wait was for. Really disappointed and felt like a waste of money.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
HORRIBLE experience, food took 40+ minutes, ruined my evening plans & just threw off my day. will be leaving more negative reviews because ONE isnt enough to express my frustration
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
I witnessed one of the most digusting things at this Daves Hot Chicken. A young child who was waiting impatiently for their order walked to the front counter next to the cash register and wiped their nose or their bandaid that was in their mouth and hand and smeared a gob of red stuff all over the metal counter. The worker didnt clean it and just encouraged the child. Perhaps he didnt notice but it was smeared on the counter. The even more disgusting part is he put my bag of food right in the center of where this child s... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Horrible wait times. Pre-ordered via the app and arrived at the estimated time and still waited another 30 mins for food. It was a small order of just 3 cheese sticks. Not sure what happened tonight if the location is understaff but I've had a long wait in the past too. When I did ask about my order the worker said it was an hour from the time the order came thru. I did not use a third party but used their own app but door dash and Uber Eats seem to be faster.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
I don't know what's going on with this place, but the service is the slowest I've ever seen. I ordered one chicken tender and one slider 2 hours ago on food delivery platform and still don't have it. The delivery person told me the employees are really unhappy and there are too many orders. Maybe turn off online order option if they can't be fulfilled
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I don't normally leave negative reviews, but I feel like I have to for this one. The woman at the register was very short and snarky as if we were inconveniencing her by ordering food. We stood there watching the screens and MULTIPLE online/doordash orders that came in AFTER we ordered were fulfilled first. We finally got our food after 45 minutes! The girl who took our order also gave us the bag of food and she was still very snarky and rude. She asked if we wanted any sauces so we asked for some Dave's sauce and she threw ... read more
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Way too slow. I have been here three separate times hoping the wait would improve, but it is always a 30 plus minute wait for food. Do not come here if you are starving.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Dave's Hot Chicken has a 4.6 star rating with 1,301 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.